Note: This job is open to candidates based in Surat only. We have openings in various roles – CRM, In-house Sales, Tele caller, Chat Representative, Call Center Agent Location: Surat, GujaratSalary: ₹15,000 - ₹30,000 per month (Based on experience and skills)Are you a dynamic and confident professional with excellent English communication skills (verbal and written)? We are seeking enthusiastic candidates to join our team for multiple roles, including CRM Executive, In-House Sales Representative, Telecaller, Chat Representative, and Call Center Agent. If you thrive in a fast-paced environment, are a quick learner, and love engaging with customers, this opportunity is perfect for you!This is not one single role, these are multiple roles for different client company:Depending on the role you fit into, your responsibilities may include:1. CRM Executive:Answer and address incoming phone calls in a timely and polite mannerClearly determine the purpose of the call.Efficiently manage multiple phone calls.Deal with queries and provide correct informationCoordination with International Clients via call, message & email.Requirement in Day shift or Night shift2. In-House Sales Representative:Handle inbound and outbound sales inquiries.Educate customers about products/services and close sales effectively.Work towards achieving monthly sales targets.3. Telecaller:Make outbound calls to potential customers and explain products/services.Handle customer queries professionally and persuasively.Record feedback and ensure follow-up for effective conversions.4. Chat Representative:Provide real-time support to customers via chat platforms.Respond promptly and accurately to customer inquiries.Manage multiple conversations simultaneously with a friendly approach.5. Call Center Agent:Handle inbound and outbound calls professionally.Resolve customer complaints and queries efficiently.Ensure a high level of customer satisfaction through quality interactions.Requirements:Fluency in English (verbal and written) is mandatory.Strong interpersonal and communication skills.Basic computer knowledge and typing proficiency.Ability to handle customer queries with patience and empathy.Prior experience in any of the listed roles is a plus but not mandatory.Perks and Benefits:Competitive salary based on skills and experience (₹15,000 - ₹30,000/month).Opportunities for professional growth and multi-role exposure.Friendly and supportive work environment.Convenient office location in Surat.How to Apply:If you are passionate about building customer relationships and are excited to work in a challenging yet rewarding environment, we would love to hear from you!
Job Title
Hire Better Talent Solutions | Customer Service Assistant