*Direct Walk-In Derive - Monday to Saturday *Walk-in Interviews for Customer Service Associate - Banking ProcessWalk-in Interview - Monday to Sunday Walk-in Interview Time: 10:00AM-5:00PM Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22AKey Responsibilities: Handle customer inquiries and resolve issues efficiently. Provide accurate information about banking products and services. Process transactions and maintain customer records. Ensure compliance with banking regulations and policies. Deliver excellent customer service and enhance customer satisfaction. Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferencesRequirements: Minimum Bachelor's degree/ Graduation must Prior experience in customer service or banking is preferred. Strong communication and interpersonal skills. Ability to handle customer queries and complaints effectively. Basic computer skills.Benefits: Transport facility (Odd hours) Comprehensive training and development programs. Opportunities for career growth and advancement and other employee benefits. We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Day shift for female employees in productionDocuments to Bring: Updated resume – Valid ID proof (Aadhaar, PAN, etc.)Contact Person Jaisika Bhardwaj
Job Title
Customer Service Associate - Banking Process