We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in 1955, WorldatWork serves Total Rewards professionals throughout the world working in organizations of all sizes and every industry.Position Purpose The Specialist, Research supports WorldatWork’s research efforts by independently managing the execution of surveys, performing basic data analysis, and contributing to both topical research for the Total Rewards profession and market research deliverables. This role requires strong technical skills in survey programming, data cleaning, and analysis, as well as the ability to translate data into insights with minimal oversight. In addition, the Survey Research Analyst supports market research studies by collecting and analyzing both primary and secondary data to help inform business decisions.Primary Responsibilities The key responsibilities of the Specialist, Research include: Survey Programming & Data Collection: Independently program and manage surveys in data collection platforms like Qualtrics or Voxco. Ensure accurate data collection and resolve any technical issues that arise during fieldwork. Data Preparation & Cleaning: Conduct data cleaning and preparation with minimal oversight, ensuring datasets are complete and ready for analysis. Use tools such as Excel, R, Python, or SPSS to prepare data for further analysis. Basic Data Analysis: Perform descriptive and basic inferential statistical analysis independently. Identify key trends and patterns in the data and provide initial interpretations of research findings. Market Research & Secondary Data Analysis: Conduct secondary research on Total Rewards topics, industry trends, market conditions, competitor landscapes, and consumer behavior. Analyze third-party data sources and industry reports to complement survey data and deepen insights. Collaborative Reporting: Work with the research team to develop reports, presentations, and dashboards. Contribute to the narrative development and assist in creating data visualizations for internal and external stakeholders. Quality Control & Accuracy: Ensure the accuracy and quality of research outputs, checking for consistency and alignment with research objectives. Review data and deliverables for potential errors before submitting them for review by senior team members. Collaboration with Senior Team Members: Work closely with senior research team members on more complex projects, taking ownership of specific tasks such as survey execution and preliminary data analysis. Collaborate on larger research projects, contributing to key deliverables. Cross-functional Collaboration: Work closely with cross-functional teams, including marketing, product development, and external vendors, to align research objectives with business goals and ensure the research supports broader company strategies.Qualifications Education: Bachelor’s or Master’s degree in a related field such as Industrial/Organizational (I/O) Psychology, Social Psychology, Statistics, Business Analytics, Market Research, or another quantitative social science field. Experience: At least 2 years of professional-level experience, preferably in research, data analytics, or market research. At least 1 year of experience developing customer-facing deliverables (reports, presentations, and/or data tools). Experience collaborating with marketing, product, or customer experience teams is a plus. Or an equivalent combination of education and experience.Knowledge, Skills & Abilities Survey Programming Expertise: Strong knowledge and proficiency in programming surveys using platforms like Qualtrics or Voxco. Capable of managing the technical aspects of survey fielding independently. Data Analysis & Programming: Proficiency in data cleaning, basic analysis, and statistical programming (R, Python, SPSS, Excel). Ability to independently perform descriptive and basic inferential analysis. Market Research Knowledge: Familiarity with basic market research methodologies, such as competitor analysis, customer behavior analysis, or secondary research techniques. Ability to incorporate market research insights into broader research findings. Secondary Data Analysis: Ability to collect, organize, and analyze secondary data (e.g., industry reports, competitor trends) and provide actionable insights. Data Storytelling & Visualization: Ability to contribute to narrative reporting and create basic visualizations. Familiarity with data storytelling principles and an eagerness to develop more advanced skills in this area. Project Coordination: Strong organizational skills, with the ability to manage specific parts of research projects (e.g., survey programming, data analysis) with minimal oversight. Capable of handling overlapping deadlines and managing time effectively. Collaboration & Communication: Excellent interpersonal skills, with the ability to communicate effectively with senior team members and internal stakeholders. Comfortable asking for guidance when needed, while also able to work independently.Preferred Skills Knowledge of Total Rewards programs, workplace research, or human resources topics. Experience in data visualization and dashboard creation using R, Python, Tableau, or PowerBI. Experience with SQL database queries. Experience with qualitative data analysis and mixed-methods research methodology. Experience or familiarity with market research methodologies, including primary data collection (e.g., customer surveys, focus groups) and secondary data analysis (e.g., industry reports, competitive analysis). Familiarity with user experience (UX) research principles.
Job Title
Specialist, Research