Key Account Manager (ENTERPRISE BUSINESSS)Preferred candidate profile · Graduates, preferably MBAs with a minimum of 3 years of relevant sales experience; candidates with higher experience will be considered for suitable roles. · Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service industry or a similar client-facing role within the technology sector (Preferably from ISP/Telecom). Industry Experience in Selling ILL to SMB enterprises is highly preferred · Proven sales prowess, consistently meeting or surpassing sales targets. · Strong proficiency in key account management, presentation delivery, communication, and relationship-building. · Strategic mindset with a thorough comprehension of market trends and industry advancements. · Ability to thrive in a dynamic and fast-paced environment. · Strong understanding of telecom and technology products and services, especially wireline and Internet Leased Line (ILL) solutions and Wi-Fi networking · Ability to understand and discuss technical product specifications and requirements with clients · Excellent verbal and written communication skills, with the ability to present complex information clearly · Proven ability to negotiate pricing and close deals effectively. · Strong relationship-building skills to maintain and grow key client accounts. · Proficiency in Customer Relationship Management (CRM) software. Prior experience of working on CRM is preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), particularly excel handling experience is beneficial.Locations · Kerala:Trivandrum, Kochi, Trissur, Kozhikode · Tamil Nadu:Chennai, Coimbatore, Trichy, Madurai, Kanchipuram · AP & Telangana:Hyderabad, Vizag · Karnataka:BangaloreRole & responsibilities · Develop and maintain strong relationships with Key enterprise customers, understanding their business objectives, and aligning them with our cutting-edge technology solutions. · Perform daily customer visits and updation of CRM · Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets. · Act as a customer contact point within the organization, ensuring client feedback is heard and acted upon to reach win-win resolutions and enhance service delivery. · Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting customers' evolving needs. · Stay abreast of industry trends, competitors, and market dynamics, providing customers with valuable insights and positioning them for success. · Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts. · Adhere to 100% CAF/ Customer Documentation and Payment collection compliance and updation.
Job Title
Key Account Manager