IN EmploymentAlert | Customer Service Representative
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Job Title


Customer Service Representative


Company : Airblack


Location : Gurgaon, Haryana


Created : 2025-01-06


Job Type : Full Time


Job Description

Airblack is India’s largest online skilling academy and one of the leading edtech companies in India. It helps people become micro-entrepreneurs or get flexible opportunities through innovative “do-it-together” (DIT) courses. In four years, Airblack has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers. We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking CourseAirblack is backed by marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund, Better Capital, and Mars Shot VC. More recently, we have been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT. Airblack is a Forbes Asia 100 to Watch 2024 company, and headquartered at Gurgaon.Roles & Responsibilities As a Business Development Associate, you will do: Lead Qualification Actively engage with prospective students to generate leads : Assess and qualify leads based on their interest and fit for Airblack’s courses. Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities. Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.Why Join Airblack? Growth Opportunity : Get immense career growth and fast-track promotion opportunities (6 to 12 months) as the team expands All-star women-first team:With over 100 counselors led by women-leaders spread across Delhi and Mumbai, get an ideal supportive environment to thrive in a sales career Attractive perks & incentives: Airblack has one of the best incentive policies in the edtech universe. Top 30% counselors at Airblack make anywhere between Rs.5000 to Rs.15000 in incentives every month Stable company with incredible culture: Airblack is one of the handful education startups in the country to have demonstrated sustainable growth and investor interest Work with a Stellar Team : Founding team at Airblack comprises ex-entrepreneurs, VCs, operators and top professionals from renowned organizations like Goldman Sachs, Oyo, Bain & Co, BCG, and colleges such as IIT, BITS and so on