Department: Administration Reports To: Admin Manager Job Summary: The Front Desk Associate/Executive is the first point of contact for visitors and clients entering the organization. The role involves greeting visitors, answering phone calls, providing administrative support, and ensuring smooth operations at the front desk. The ideal candidate is professional, personable, and able to multitask in a fast-paced environment. Key Responsibilities: Visitor’s Interaction: Greet and welcome visitors to create a positive first impression. Phone Management: Answer, screen, and direct phone calls in a professional manner. Information Provision: Provide information about the organization and its services to clients and visitors. Mail & Package Management: Handle incoming and outgoing mail and packages. Workspace Maintenance: Ensure the front desk area is neat and organized. Administrative Support: Assist with tasks such as data entry, filing, and maintaining office supplies. Visitor Check-In: Manage check-in processes while complying with security protocols. Scheduling: Maintain calendars and schedules for meetings and events. Event Assistance: Help organize office events and meetings. Internal Coordination: Collaborate with other departments to support operations. Required skills and qualifications Bachelor’s degree in any field. Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi & Telugu languages. Preferred skills and qualifications 1–2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel)
Job Title
Front Desk Representative