Job Location: Pan IndiaObjectives of this role:Serve as the main point of contact inall Data & AI engagementto client concerns and needs. Build and strengthenclient relationshipsto achieve long-term partnerships. Work with sales and other internal teams todevelop strategic solutionsand ensure KPIs are being met. Thrives in an ever-evolvingBusiness and Technology landscape . Develop a thorough understanding of our products and service offerings to betterupsell and cross-sellto clients.Responsibilities:Handle inquiries and requestsfrom customers and address their needs. Stayon top of accounts, making sure they receive servicesthat are within their budget and meet their needs. Meet regularly with other team members to discuss progress and findnew ways to improve business . Generate progress reports for clients and senior leaderswithin the organization. Identifyupsell, cross-sell, and renewal opportunitiesand communicate with the sales team regularly. Manage organizational deliverables by usingindustry standards methods .Required skills and qualifications:15+years of total experience Provenspecialization and expertisein Data & AI. Extensive experience in designing and architecting Data marts, Dara Warehouse, Data Lake. Must be in tune withcurrent trends in AI &ML . Ability to lead discussion on AI & ML Use cases, business benefits and implementation of Advance analytics is mandatory Must have good understanding ofAI platformprovisioned byMicrosoft Azure, Google Vertex or Amazon Must havegood technical knowhow and understanding ofCloud Technology, Cloud Data Warehouse / Data lake platform Must have good expertise inData Governance practices . Ability to lead solution forData Quality, Data Profiling, Data Catalog and Metadata management strategy Ability tomultitask and juggle several responsibilitiessimultaneously. Strongwritten and verbal communicationskills. Excellentorganizational skills and attentionto detail. CraftedStatement of Work, Proposals, Master Services Agreements, Service Level Objectives , etc. Managedrevenueof the assigned client/s includingmanaging profit and lossof the assigned account. Engaged global practice and solution teamwhich wins high value contracts. Acted asTrusted advisorto the clients.Preferred skills and qualifications:Orchestrates the activitiesbetween HCL and Clients at various levels –Executives to Technologists Findsopportunities to engage the clientsin a structured way by building winning Proposals. Proactively creates initiativesto share thought leadership. Demonstrated leadership by engaging the organizationto deliver industry differentiating solutions. Plan for resourceswith the right skills and knowledge for effective engagement on the accounts. Manage assigned human resourcesby leveraging the hire to retire process.Others:Requires travel to client sites.
Job Title
Data & AI Principal