This Position TheSenior Manager of Professional Serviceswill oversee multiple teams within VikingCloud's service delivery unit, ensuring exceptional customer experience, project execution, and team development. The role includes direct client engagement, team management, quality assurance, and driving business objectives. This role requires a deep understanding of penetration testing, vulnerability management, and client delivery practices in the cybersecurity domain.Responsibilities Lead and manage service delivery teams, ensuring projects align with business objectives. Oversee client assessments, quality assurance, and ensure timely project completion. Provide technical guidance and mentorship to team members. Engage directly with clients to scope projects and conduct debriefs. Collaborate with Sales and Pre-Sales teams to deliver customer solutions. Develop and manage team performance metrics and professional growth plans. Ensure alignment with compliance standards and internal methodologies. Contribute to corporate blogs, webinars, and security conferences.Qualifications Has experience managing and performing numerous customer assessments 8+ years of experience in cybersecurity and professional services. Proving Experience in Leading large teams (nationally or globally) Proficient in penetration testing tools such asKali Linux, Metasploit, and Burp Suite . Strong expertise in network protocols, vulnerability management, and incident response. Experience working in dynamic environments and managing multiple projects. Demonstrated experience with client engagement, project scoping, and delivery. Can mentor team members technically and from a career perspective Proficient in any of the following scripting languages: BASH, Python, Perl & Ruby Proficient in Compliance and/or testing frameworks e.g. OWASP Top 10, NIST Build and improve existing methodologies for penetration testing, drawing from industry standards and mentorship Hacker Mindset is a mustCertification Required: Not Negotiable Certifications, (any 1 of the following) OSCP OSWP OSEP OSCE OSWEAdvantageous: CISSP CISM CEH TCM Security Certifications SANS certifications GIAC certificationsBonus: Team Management Project Management Proven contributor on github or any other cyber community with tools and/or programmes that showcase cyber security commitment.Hold one or many CVE’s, formally registered and active. Have or participated in Bug Bounties or Capture the Flag tournaments previously
Job Title
Senior Manager Professional Services