Who we are: - Housr is a unique co-living platform which fosters mega communities through state-of-the-art, super aggregated, tech-enabled shared spaces for young working professionals. - Founded in 2018 by real estate veterans Deepak Anand and Kalpesh Mehta, Housr offers easy, hassle-free living, with the largest network and scale of coliving spaces, connecting like-minded communities and Housr's vision is to truly transform the way people live with high quality co-living spaces which make their lives easier, more convenient, fulfilling and memorable.Housr Homes: - Fully furnished and managed residences across prime locations close to working hubs and commercial spaces. - We ensure living in a new city is completely hassle free with high safety standards and premium services. - These are specifically designed to cater to couples and individuals who are tech-savvy and prefer an urban style of living.What the job involves: -We are looking to hire highly energetic individuals with great communication, an impressive personality with high confidence and a hustler mindset!! -We need 1-4 years of experience with a desire to grow in an early stage startup. -If you like making people smile, this role is for you. You would act as an on ground operations machine at Housr properties to ensure that the Housr residents have the most hassle-free experience. -You will be responsible for managing the entire P&L for the assigned property. -In this crucial role, it will be up to you to ensure that Housr buildings have the highest standard of living. -Your work will directly impact the customer experience a most important metric for Housr.Candidate has to stay at the property and: - Oversee customer service & support processes and organize them to enhance customer satisfaction. Supervise staff from different direct/indirect departments and provide constructive feedback. Ensure that the company runs with legality and conformity to established regulations. Help to create a friendly team environment, providing support to colleagues & residents. Act as a role model for the team; setting and promoting a high level of service standards. Drive efficiencies for reactive and planned business. Manage the shift supervisor/s in scheduling the overall teams working activities. Vendor management and SLAs. Plan and organize effectively, with excellent attention to detail and problem-solving skills. Effectively engage with customers, colleagues and team members alike. Ensuring that security and safety regulations are met. Managing the overall P&L and sales for the property.Prerequisites: He/she should have excellent communication skills. Candidate has to be ready to stay at the property. Accommodation and food will be provided by Housr.Qualifications: Graduate with a bachelor degree in Hotel Management. (IHM graduates preferred)Experience: Minimum 1-4 years of experience in a five-star hotel or Co-living setup. Must be good at handling customer issues. Should have handled operations, including maintenance, cleanliness and efficiency
Job Title
Resident Manager - Hyderabad