Job Title: Talent Delivery ManagerLocation:BangaloreExperience: 6-9 years in BPO OperationsRole Overview:Randstad Enterprise is seeking aTalent Delivery Managerwith extensive experience inBPO operations . In this role, you will lead a team of25-30 peopleand ensure top-tier talent delivery for our clients. This position requires managing arotating shift scheduleevery 3 months. Exceptionalcommunication skillsand a strong background inBPO environmentsare essential.Requirements: 6-10 years of experienceinBPO operations , focusing on process management. Proven experience managing ateam of 25-30 people . Excellent communication skillsand interpersonal abilities. Must have experience in BPO operations —candidates from BPO backgrounds are required. Ability to work in a night shift.Key Responsibilities: Oversee daily operationsof a large BPO team. Develop and implement effectivetalent delivery strategies . Collaborate withclient stakeholdersto address challenges and drive solutions. Monitor and manage KPIs and SLAsto ensure performance standards. Foster a culture ofexcellenceand continuous improvement within the team.Apply nowto join a dynamic team and make a significant impact in the world of talent solutions!
Job Title
Talent Delivery Manager (BPO Operations)