Supervise and coordinate the daily operations of the food and beverage outlets, including restaurants, bars, and banquets. Monitor and maintain service quality, cleanliness, and safety standards in all F&B areas. Ensure timely and accurate service to guests, addressing complaints and feedback proactively. Assist in menu planning, promotions, and event coordination with the culinary and marketing teams. Lead, train, and motivate the F&B team to deliver exceptional guest experiences. Schedule and allocate duties for the team to optimize efficiency. Conduct pre-shift briefings to update staff on menu changes, guest preferences, and special events. Assist in achieving financial targets by controlling costs and maximizing revenue. Monitor inventory levels and coordinate with procurement to ensure availability of stock while minimizing waste. Ensure proper billing, cashiering, and compliance with financial procedures. Build rapport with guests to enhance their dining experience and encourage repeat visits. Handle VIP and special requests with attention to detail and professionalism. Implement feedback mechanisms to improve services based on guest input.
Job Title
Food And Beverage Supervisor