MAEER's MIT Group of Institutions in Pune has been a pioneer in providing higher education for the past four decades. MIT Vishwaprayag University is currently seeking experienced and passionate candidates . Please visit for more information.Position : ACADEMIC COUNSELOR/ PROGRAM ADVISOR/ ACADEMIC CALLER for MIT Vishwaprayag University, Solapur Shall report to the Head - Marketing / Head- Admissions Shall interface with parents / students for pre and post admissions support Shall act as one stop for all queries related admissions with pre-defined scripts Shall provide the accurate data to the students / parents regarding admissions and incase of further queries shall direct them to the concern department heads Work collaboratively with other admission counselors / tele callers to review the interests of the aspirants to take admissions in the University. Manage the leads obtained from various social media / direct / indirect marketing activities Answering phone calls and providing the requisite information to the students and parents towards admissions Updating accurate and complete data on CRM /ERP portals Helping the department head in analyzing the data from various sources Essential qualifications: Graduate / Post Graduate in any discipline Prior experience in handling customer relations / call centre preferably at higher educational organization experience in Marketing and Sales sector Skills & Specific Experience At least 2 years of significant experience in customer relations / call centre / admissions / marketing Shall posses highly commendable language skills in English / Hindi and Marathi Experience in working on excel and CRM software a go-getter attitude with result oriented approach Proactive and assertive shall have an idea about admission procedures and eligibility criteria of various programs in higher education. Salary – Best in Industry Preferred industry -BPO, Banking, Finance, Insurance, Customer Services Sales, Edutech, Offline/online Sales in Education Industry.
Job Title
ACADEMIC COUNSELOR/ PROGRAM ADVISOR/ ACADEMIC CALLER