About Bounteous x AccoliteAccolite is a leading Digital Engineering, Cloud and Data & AI services provider that delivers robust digital transformation initiatives to Global 2000 customers. Accolite provides these services to the banking and financial services, insurance, technology, media and telecom, healthcare, and logistics industries. Accolite has 6,000 professionals globally and a presence across the United States, Canada, Mexico, Europe, and India. Accolite and Bounteous Join Forces, Forming Global Leader in Digital Transformation Services Merger strengthens end-to-end digital experience, commerce, and engineering capabilities on a global scale The combined company will be headquartered out of Chicago with offices across North America, Europe, Asia and will be6,000 people strong , with 1,200+ in North America, 3400 + in APAC and 400+ in Europe. Post the merger, the company serves over 300 Fortune 1000 and high growth clients, solving their mission critical problems. With this merger, the company will be amongst the world’s leading digital transformation consultancies. For more information visit:.Profile:SRE Production Support Experience:6 to 10 years Notice Period:0-15 Days Location:BangaloreJob Summary. SRE Production Support Engineer will be responsible for ensuring the smooth operations and performance of our production systems. . Monitor system performance, respond to incidents, and ensure minimal downtime. . Develop/maintain automation scripts to streamline operations and improve system reliability. . This role requires expertise in troubleshooting and resolving complex technical issues to minimize downtime and ensure customer satisfaction. . Monitor and maintain the availability and performance of production systems. . Respond promptly to production incidents and provide quick resolutions. . Collaborate with development teams to identify and address root causes of recurring issues. . Implement proactive measures to prevent system failures and optimize performance. . Conduct regular system health checks and performance tuning. . Develop and maintain documentation of system configurations, processes, and troubleshooting guides. . Provide on-call support as required.Monitoring and Incident Response: (Mandatory). Proven experience in incident management and troubleshooting . Proficiency in monitoring tools (e.g., Prometheus, Datadog) . Exposure to AWS systemsScripting and Automation:. Strong scripting skills (Python, Bash) . Experience with automation tools (Ansible, Terraform)CI/CD Pipelines:. Exposure and understanding CI/CD pipelines (Jenkins, GitLab CI/CD) and deployment automation.
Job Title
SRE Production Support