Position : Team Leader (Outbound sales process) Location : Bhopal, Madhya Pradesh Industry : BPO/Call Center Salary :5.25 LPAKey Responsibilities Team Management : Supervise, mentor, and motivate a team of sales executives to meet and exceed individual and team sales targets. Performance Monitoring : Track and analyze team performance metrics, providing regular feedback and coaching to enhance productivity and efficiency. Sales Strategy Implementation : Collaborate with management to develop and implement effective sales strategies and ensure alignment with organizational goals. Training & Development : Conduct training sessions to improve team members’ sales techniques, product knowledge, and customer service skills. Reporting : Prepare and present regular sales performance reports to senior management, including insights and recommendations. Problem-Solving : Address and resolve customer and team issues promptly to maintain a positive work environment and customer satisfaction. Process Improvement : Identify areas for improvement in sales processes and workflows and suggest actionable solutions. Collaboration : Work closely with other departments to ensure seamless operations and customer satisfaction.Key RequirementsExperience : Minimum of 3–5 years of experience in a BPO sales environment, with at least 1 year in a leadership role.Skills : Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in CRM tools and MS Office. Leadership and team-building skills.Qualities : Goal-oriented with a results-driven mindset. Ability to handle pressure and meet deadlines. Adaptability and willingness to learn.
Job Title
Inside Sales Team Lead