About the Job Charles Technologies is a dynamic startup based in Chennai, dedicated to creating innovative technology solutions. We are seeking a talented and enthusiastic Junior System Administrator to join our growing IT team. In this role, you will play a vital part in supporting the day-to-day operations of our IT infrastructure, ensuring smooth and efficient operations for all employeesQualifications: Education:Bachelor's degree in Computer Science, Information Technology, or a related field Experience:Minimum 2 years of hands-on experience in a system administration or IT support role Foundational Knowledge:Strong understanding of IT principles, including networking concepts (TCP/IP, DNS, DHCP), operating systems (Windows, macOS), and cybersecurity best practicesTechnical Skills: Strong proficiency in both macOS and Microsoft Windows environments Excellent troubleshooting and problem-solving skills. Experience with Microsoft Office SuiteResponsibilities: Provide Technical Support Respond promptly to and resolve user inquiries and technical issues related to hardware, software, and network connectivity Diagnose and troubleshoot computer problems (e.g., software installations, network issues, hardware malfunctions) Provide technical support to employees and vendors Procurement and Vendor Coordination Assist in the procurement of IT equipment and services (e.g., laptops, peripherals, software licenses) Coordinate with vendors for network services and troubleshooting Track orders, maintain vendor relationships, and resolve any procurement-related issues Assist with System Administration Tasks Perform user account management, software installations, and system backups Monitor system performance and identify potential issues proactively Assist in the maintenance and troubleshooting of network devices (e.g., routers, switches) Contribute to IT security Assist in implementing and maintaining security measures to protect company data and systems Participate in security audits and vulnerability assessments Adhere to security protocols and best practices Documentation and Reporting Document technical procedures and troubleshooting steps Prepare reports on IT incidents and resolutions Office Administration Troubleshooting minor issues with printers, scanners and other office equipments Setting up and troubleshooting A/V equipment for meetings Assisting with workstation setups during office moves Maintaining accurate records of IT incidents Data entry as needed Professional Development Stay updated on the latest technologies and industry best practices Actively seek out and participate in training and professional development opportunities to enhance skillsPerks & Benefits: Central Location : Conveniently located in the heart of the city, with parking facilities and well-served by public transport including buses and Chennai Metro Meals and Refreshments : Lunch, tea/coffee, snacks, and refreshments provided throughout the day Insurance : TATA AIG Family Group Insurance for INR 5.0 Lakhs (Coverage: Self + Spouse + Up to 3 Children) Professional Development : Opportunities for continuous learning and growth Team Outings and Events : Regular team-building activities and events Employee Recognition : Programs to acknowledge and reward outstanding performanceHow to Apply : Interested candidates can apply through LinkedIn or email us at careers@. Join us at Charles Technologies and be a part of a team that’s shaping the future of mobile applications!
Job Title
Junior System Administrator