ABOUT USSuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.TITLE : Lead Account Executive [USA Region]Location:Chennai (In-office) Shift:Night ShiftRole Overview: We are seeking an experienced and results-drivenLead Account Executiveto join our team. In this role, you will be responsible for building and nurturing strong, long-lasting relationships with clients and partners. You will leverage your expertise to identify growth opportunities, coordinate internal and external resources, and drive client satisfaction while achieving organisational goals. As a key liaison between senior leadership and internal teams, you will ensure effective communication and workflow management.Key Responsibilities: Client Relationship Management:Develop and maintain strong relationships with clients by understanding their business needs, anticipating challenges, and providing tailored solutions to exceed expectations. Business Growth:Illustrate the value of our products and services, identify trends through data analysis, and create opportunities for revenue growth. Strategic Collaboration:Participate in client meetings, brainstorming sessions, and internal discussions to develop strategies and programs for both current and prospective clients. Prospecting and Networking:Conduct prospecting activities, including cold calling, networking, and lead generation, to expand the client base and increase business opportunities. Ongoing Client Engagement:Regularly follow up with clients to ensure their needs are being met, gather feedback, and identify areas for further collaboration and expansion. Database Management:Maintain and update a comprehensive database of clients, prospects, vendors, and partners, ensuring accurate records and reporting. Cross-functional Coordination:Work closely with internal teams, including marketing, operations, and leadership, to ensure seamless delivery of services and solutions.Required Skills & Qualifications: Minimum of 7 years of experience in an account management or senior administrative role, with direct reporting to upper management. Proven ability to manage a portfolio of clients while identifying and pursuing new business opportunities. Strong communication and negotiation skills, with a track record of aligning client needs with organisational offerings. Proficiency with CRM systems and a demonstrated ability to learn and adapt to new tools and technologies. Willingness to travel as necessary to meet with clients, partners, and prospects.Preferred Skills & Qualifications: Bachelor’s degree in Business, Marketing, or a related field. Proficiency in multiple languages is a plus. Experience in managing budgets, financial tracking, and expense management. Proven ability to develop and implement internal processes and organisational systems.Why Join Us: As a Lead Account Executive, you will have the opportunity to work with a dynamic team in a collaborative environment, driving growth and innovation within the company. If you are a proactive, client-focused professional with a passion for relationship building, we encourage you to apply.
Job Title
Lead Account Executive