· Follow up on the status of existing order · Checking mails /whatsapp regarding sales incoming orders ,providing support or any query related to Lighting · Stay up-to-date with new product and feature · Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience · Provide troubleshooting assistance for customer orders, account statuses and relevant problems · Taking follow up of enquires · Making quotations ,offers for clients. · Communicating/negotiating with the clients · Making sale invoice and making 2-3 copies of the same · Check the material according to the PO and transfer the internal challan to hazira warehouse. · If the material is insufficient then order it from the company · Submitting invoice copy to store team and intimating them to arrange material for the dispatch · Making purchase order entry in software and submitting invoice to Monica (bill inward) · Follow up from dispatch department regarding product delivery to client(Pandit ji) · Maintaining excel sheet regarding daily activity report · Finding vendor for purchase of unavailable product · Suggest sales process improvements · Filling up proxy if someone is absent · Reporting to the superior. · And any other work given by top management. 3. COMMUNICATIONS AND RELATIONSHIPS: Internal : Employees ,MD External: Clients ,Marketing person of other companies, Transporter 4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB Education BE Experience 2+ Skills · Proficiency with MS Office Suite, particularly MS Excel · In-depth understanding of sales principles and customer service practices · Excellent communication skills · Analytical and multitasking skills · Teamwork and motivational skills
Job Title
Back sales Electricals