Job Title

Our hotels never sleep. So, weu2019re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day: Every day is different, but youu2019ll mostly be: u25cf Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures u25cf Checking guests in, out and managing any wake-up call requests u25cf Answering phones and dealing with overnight guest queries u25cf Running night audit property management systems or manual equivalents u25cf Performing other duties such as concierge services and special guest requests What We need from you: u25cf Accounting and mathematics skills for accurate auditing and payment processing u25cf Cash handling experience for counting and securing bank and processing cash payments u25cf Computer literacy, including familiarity with PMS software u25cf Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff u25cf Customer service experience u25cf Knowledge of hotel operations, offers and the local area What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life u2013 including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well u2013 both inside and outside of work u2013 and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and youu2019ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.