MNC in Gurugram & BangaloreHiring For Process TrainerInternational Voice ProcessBFSI EXPERIENCE IS MANDATORYRequire Excellent communication skills.CTC UPTO 10LPA Based on Experience and Last CTCOnly Immediate joiners are requiredProcess TrainerEligibility : Should have 1+ experience as an Process Trainer in International BPOExperience in giving Training to New HireDesign training curriculum using inputs from Operations &QualityKnowledge management for the processMaintain MIS related to all training batchesKeep up to date with the product / process knowledgeAccountability for 0 – 30 days batch performanceAttend TTT conducted by clientsConduct PKT and process refreshers on the floorDesign & Develop training contentCreate monthly Training Need Analysis to identify areas of knowledge gap and follow it up withappropriate refresher plans for the required populationParticipate in calibration of Trainers, QAs and Voice Coaches within the teamInterested candidates can mail their cv at simmi@ or call at 8467054123
Job Title
Process Trainer// Voice Process// BFSI Process