Job Title

Timings:US WORKING HOURS- 9:00AM to 6:00PM EST (New York/Toronto)March 9- November 2: 6:30 PM to 3:30 AM IST (Indian Time)November 2- March 8: 7:30 PM to 4:30 AM IST (Indian Time)Organization:Treespoon LimitedBased out of Toronto, Canada, Treespoon is a retailer and wholesaler of leather products and home textiles in Canada and United States. Treespoon owns and manages two brands retailing across North America through online and offline channels.Fabdreams- Certified Organic Cotton Bedding/fabdreamsorganicAllonsi- Handcrafted Leather Shoes & Accessories/allonsiofficialEssential Functions:Client Relationship Management: Act as the main point of contact for wholesale clients; maintain and grow existing accounts.Product Lifecycle Management: Oversee product flow from purchase order to delivery; track performance and inventory.Stock & Inventory Management: Monitor stock levels across SKUs; coordinate with the warehouse team to manage inventory, plan dispatches, and ensure timely deliveries to clients.Manufacturing Coordination: Liaise with overseas factories to track production timelines; follow up on status updates and ensure timely completion of manufacturing tasks according to quality and delivery standards.Sales Support: Prepare line sheets, price lists, and presentation materials; and assist in client meetings.Market Research: Monitor trends, competitor activity, and client feedback to drive merchandising decisions.Order Management & Fulfillment: Manage wholesale customer orders from start to finish—learn and navigate customer-specific portals, input and track purchase orders, book pickups with freight carriers, and handle all administrative tasks to ensure smooth and timely order fulfillment.Maintain an organized filing system of paper and electronic documentsResearching organizations and individuals online/databases to identify new leads and potential new marketsContacting potential clients via phone and email to establish rapport, pitch the company and product and set up meetingsContacting clients to inform them about new developments in the company's productsMaintain an exhaustive database for leads with detailed information, communication log etc.Uphold a strict level of confidentialityQualifications and Skills:Experience in Import/Export and product sourcingExcellent Communication SkillsFluency in English, complete understandability of Canadian and American AccentAbility to comfortably talk to foreign clients and hold a meaningful conversationExcellent telephone manner for making initial contact and for ongoing communication with customers and business associatesAbility to write quality reports, emails, and other communicationsAdvanced computer skills, particularly Microsoft Excel (Macros, Pivot Tables etc.) Proficiency in Microsoft Office and G Suite (Gmail, Google Docs, Google Sheets, etc.)Ability to quickly learn about the industry, trends of the geography and adjust to the local (North American) working styleTime management and planning skills