Job Title

We are the hiring forCompany Name - Eccentric About Eccentric Omnichannel purchase platform powered by XR. Our interactions provide a showroom-like experience to vehicle buyers, anywhereJob Title - Customer Success (Project Manager)We are currently seeking a highly skilled Customer Success Project Manager to join our team. The role involves leading and overseeing critical projects for Digital Transformation within the automotive industry. Asa 3D Project Manager, you will collaborate closely with key stakeholders in renowned automotivecompanies, fostering relationships with partners.Responsibilities:• Defines project scope and leads the development, documentation and implementation oflarge-scale projects.• Reviews and validates statement of work (SOW). Categorizes requirements into a project plandetailing schedules, controls, resources, costs and daily tasks• Take Approval on Project Plan from Customer, escalate to Business Consultant in case ofdelay/issues• Weekly updates to management & customers on status overview of all activities with possibleRisks• Work on Resourcing Plan with Management and other Project Managers, along withnecessary fallbacks and contingencies• Ensure all email communication responded within 24 hours by all customer interfacing teamswith IMMEDIATE escalation in case of any gaps/surprises• Prioritize parallel & conflicting projects with a given customer and communicate to allStakeholders• Look after Estimations, Billing, Collections and new requests. Ensure Resource utilization is insync with Planning• Setup development & Release process and work with a team to define tech stack as well asProject architecture.• Track project performance, specifically to analyse the successful completion of short- andlong-term goals• Analyse current Application and suggest innovative, efficient solutions to business users.• Expected to develop metrics, communicate major milestones, identify potential project risks,provide continuing direction to the project team.Requirements:• Proven experience of working on large scale project development with Enterprises.• Excellent written and verbal communication skills• Able to clearly communicate technical concepts to both technical and non-technicalaudiences• Advanced time management and analytical skills• Excellent client-facing communication skills• Adept at documentation and possessing an analytical mindset.