Job descriptionJob Title: Customer Service Associate/International Voice Process/ Client support executive Number of positions: 100 SeatsWork Mode: Work from officeShift Details: Night shiftExperience : 0 - 5 yearsLocation: Coimbatore (H.O)Responsibilities• Receives payment and ensures proper posting to appropriate customer’s accounts• Locates and monitors overdue accounts using the billing system• Arranges for debt repayment or establishes a repayment schedule based on the customer’s financial situation• Records/updates patient personal accounts where necessary with contact information• Complies with applicable laws and regulations; including but not limited to HIPAAEducation• Higher Secondary/ Diploma / Any GraduateEligibility1 )Excellent verbal and written communication skills.2) Hands on experience in AR calling/ Intake Process3) Candidates with proven track record in handling international voice based interactions including inbound and outbound sales.4)Active listening skills to determine the best course of action to collect on patients accounts*Note* 1) Immediate Joiners and customer service experience is an added advantage.2) Freshers with Excellent communication skill are preferredSend your CV to shanthipriya@ or WhatsApp to 7373055154IndustryOutsourcing and Offshoring ConsultingEmployment TypeFull-time
Job Title
Customer Service Representative