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Who are we and What do we do?From the humble idea of giving all regional languages a stage to successfully building India's No.1 social media platform, we've journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform (we have over 325 million users, 80 million creators, and over 2.5 billion shares every month. Ours is a story of disrupting the digital narrative as we build Bharat’s content creation ecosystem.An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the world's largest AI-centered social media platform. We are thrilled to offer you the opportunity to solve complex problems at scale, learn with the best minds, pursue unstoppable growth, and, most importantly, make a far-reaching impact.Join us to revolutionize Bharat’s content creation ecosystem powered by AI & ML. Scaling ideas to reality is how we do our business! What you’ll do:Review ShareChat and other platforms or sources, to discover talented creators in specific categoriesBuild long-term relationships with creators and train them on existing process guidelinesOnboarding and reactivation of hosts for 1 on 1 consultations which happen in Friendzone (A feature where people come and talk to hosts on 1 on 1 calls and make new friends)Communicating with the SC Live audience and hosts about ongoing events, recharge offers, rewards, and internal programs through various channelsFacilitating social media engagement during internal campaigns and challengesUnderstand the virtual gifting behavior and help creators monetize through user engagementLiaison with stakeholders across content and live audio category teams to decide, develop, track, and analyze key performance metricsModerating the feed language, notifications, DMs, and profile proofreading.Who you are :0-2 years of experience in agency/creator management, excellent assertive communication - help people have a wholesome experience in the Live Audio space, both as a Host and an AudienceCultural Knowledge - If you can easily figure out, if not already know, what people from a specific region/language like or dislike, then you could be the ‘chosen one’Number Crunching - When all is said and done, only numbers matter. You should know your way around Google Sheets/Excel, Basic Functions (Pivot, VLookUp), and relating two seemingly different metrics.Language Proficiency - You should be able to read, write, and speak well in English and your regional langauge Where you'll be:Remote (Work from home)