Mizuho Global Services India Pvt Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.What’s in it for you?o Immense exposure and learningo Excellent career growtho Company of highly passionate leaders and mentorso Ability to build things from scratchKnow more about MGS:Position: Contract – General Affairs (Travel Desk) Roles & Responsibilities: (Travel Desk)Adaptable profession with 5 to 8 years of experience and a proven knowledge of travel desk operations.Hands-on experience in processing of Travel insurance, Visa and Forex requirements.Manage end-to-end travel plans for pan India offices efficiently and cost-effectively for Airline, Train, Local transport, Bus and Hotel bookings for Domestic and International travel.Manage travel requests and ensure timely responses and confirmations to be shared with stakeholders.Provide detailed travel itineraries and relevant travel information with stakeholders.Negotiate on best fares/tariff through vendorsManage emergency changes/cancellations in a professional and calm manner.Follow up and coordinate with internal teams and travel agencies for information and necessary action.Handle travel-related queries and resolve issues efficiently.Travel Desk Coordinator is responsible for managing all travel-related activities for employees, ensuring efficient travel arrangements, adherence to company travel policies, and cost-effective travel solutions.Assist with visa applications and other travel-related documentationLiaising with external agencies, consulates for getting information on change in Visa rules and travel guidelines.Negotiate tariffs / fares Coordinate and communicate the plans and booking details to all employees.Monitor travel budget and expense reports.Supporting Corporate team in Internal Audit, Compliances.Stay updated with travel industry trends and regulations.Maintaining MIS of all travel desk activities.Adherence to travel policy, approval process and Budgets.Personal Skills:Good and effective communication skillsGood Time Management and organizational skillsTeam player and competent.Smart working and dedicated, having passion for constant improvement and innovation.Patient when it comes to facing challenges, taking initiatives.Clarity of thoughts, good articulation, preciseness.Problem solving skills and ability to adapt to changing travel plans.Experience: 5 to 8 years in Travel Desk Management.Education: Bachelor's degree or equivalent in Hospitality, Travel Management with IATA certification.Computer proficiency: MS office, ERP/Travel Management software- would be an added advantage.Address: Mizuho Global Services India Pvt. Ltd.16th Floor, Tower B, Brigade World Trade Centre,No.142, Rajiv Gandhi Salai, Chennai - 600 096, India.
Job Title
Travel Desk Operations