About Us: We help the world’s biggest brands create meaningful moments with their customers through personalised, handwritten notes and gifts. Trusted by global names like Me+Em, John Lewis, and Farfetch, we combine innovative technology with a personal touch to drive customer loyalty and sales. Behind the scenes, our diverse community of over 1,000 UK- and US-based scribes crafts each note by hand. By joining our team, you’ll be part of a fast-growing startup with a mission to humanize customer interactions.About the role: We’re looking for sharp-eyed, detail-driven individuals to join our quality assurance team as QA Reviewers. You'll review scanned images of handwritten cards created by our network of scribes, helping ensure every message we send meets premium standards.This is a fully remote freelance opportunity, ideal for those who are self-motivated, consistent, and value flexible working hours.Responsibilities - What You’ll Be DoingReview digital images of handwritten cards daily for spelling, grammar, formatting, legibility, ink colour, alignment, and neatness - this is a 7-day-a-week roleApprove or reject cards based on QA criteria and campaign guidelinesProvide polite, constructive feedback to scribes through the review platformMonitor and quickly approve “first cards” in each batch to prevent campaign delaysCommunicate with the UK-based Ops Team (via Microsoft Teams) as neededFlag potential issues like automation use, repeated mistakes, or card damageAdhere to the daily review SLA (200-card minimum) and complete reviews within 24 hours of card receiptRequirements - What We’re Looking ForExcellent written English — you can spot spelling, grammar, and formatting issues with easeStrong attention to visual detail: margins, alignment, ink consistency, etc.Experience in QA, proofreading, or review-based work (preferred but not essential)Reliable internet connection and distraction-free working spaceOwn a laptop or PC suitable for completing workSelf-motivated and able to manage your own schedule and workloadFamiliarity with Microsoft Teams and browser-based platformsTraining & SupportFull training will be provided on QA standards, tools, and communication tone. We value people who can commit to consistent daily availability and are responsive to campaign timelines.Work ScheduleAs the client is UK-based, you will be required to work in UK daytime:Monday to Sunday: You are required to be available to review a minimum of 200 cards (~45 minutes) every day, 7 days a week.Work Hours: You will have a large degree of freedom in choosing when you work, some campaigns will require more set hours than others.Pay & Benefits - What you’ll get in return:Earn ₹1.90 per card reviewedEarn up to ₹684 per hourEarn up to ₹13,300 per weekMinimum daily payment of ₹380, based on 200 cards per dayIf fewer than 200 cards are available, you’ll still be paid the minimum if you review all available cardsPaid monthly, during the second week of the following monthContractor role: no paid leave, but flexibility to set your own scheduleFully remote role
Job Title
Quality Assurance Reviewer – Handwritten Cards (Remote, Freelance)