Company: ONESEA Ship Management Private Limited (Indian arm of ONESEA group)Location: Skyline Icon, Unit No.401, Marol Naka, Andheri (East), Mumbai, 400059, MaharashtraDepartment: Talent DevelopmentReports to: General Manager Position Description: The Manager assists the General Manager of ONESEA Solutions Pte Ltd in ensuring the proper functioning and fulfillment of the objectives of the Talent Development. This role includes preparing the annual crewing budget for fleet vessels, ensuring vessels operate within the projected budget, and taking a leadership role in overseeing crew management. The Manager also supervises the performance of manning agents, manages invoices and related accounts, and monitors crew performance and career development. Additional responsibilities include developing recruitment, training, and retention strategies, handling compensation and benefits benchmarking, and ensuring seafarers are trained as per the training matrix including full support in functioning & developing Competency Assessment modules in the company CLMS system. Primary Responsibilities: • Assists the General Manager of ONESEA Solutions Lte Ltd in the proper functioning and fulfillment of the objectives of the Talent Development. • Prepares the annual crewing budget for fleet vessels and ensures vessels operate within the projected budget. • Takes a leadership role to oversee the crew management of the fleet and provides related guidance to vessels/manning agents. • Oversees the performance of manning agents and sets standards of service by each agent under the guidance of the General Manager. • Ensures incoming and outgoing invoices and related accounts are monitored, followed up, and approved as required. • Supervises and controls the members and activities of the division. • Follows up on crew performance on board and monitors the career development of assigned crew. • Maintains and improves relationships with all stakeholders. • Develops and executes a comprehensive recruitment, training, and retention strategy, after approval by management. • Handles compensation and benefits strategy, including benchmarking. • Ensures all seafarers are trained as per the training matrix. • Reviews wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the General Manager, Talent Development, and executive management• Monitors crew operating budget, provides relevant commentaries where required, and keeps General Manager, Talent Development advised on developments for necessary action.• Monitors department expenses, submits monthly variance reporting to General Manager, Talent Development; ensures that all reporting employees adhere to company policies and procedures• Assists General Manager of ONESEA Solutions Pte Ltd, Talent Development in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in our financial reporting• Assists in the development of key marine HR (Human Resources) initiatives under the guidance of General Manager, Talent Development as required• Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.Management Reporting:• Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way• Ensures that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members• Is familiar with the Health, Safety Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, understands his/her duty to report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelinesTraining and CLMS management:• Carry out the MLC/Crew performance related inspections, training of seafarers onboard while at port or during sailing from port-to-port on planned dates (as planned by OSS).• Review, Develop, amend contents of Competency Learning Management System (CLMS), E-Learning modules etc basis SMS manuals• Verification of implementation of CLMS, E-Learning system onboard.• Checking vessel condition, crew performance, identify Training Needs for the Seafarers onboard OSS managed vessels.• Assist in Preparation and drafting/uploading of CLMS Training materials.• Attend required Pre-joining Briefing for joining Crew and Crew Seminar etc.• Assist and attend Crew Interview (New-hire / Post-contract briefing) as per the OSS direction.Medical Repatriation and Claims management:• Defines and designs processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims• Provides guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs• Proposes policy changes where requiredCommunications and Reporting:• Provides guidance and direction to the senior fleet management personnel in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program• Working with the General Manager of ONESEA Solutions Pte Ltd, Talent Development, enables successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently• Provides support to the General Manager of ONESEA Solutions Pte Ltd, Talent Development in development of regional seafarer Forums and leadership conferences as requiredProject Management and System Support:• Provides Fleet Personnel project management support as required• Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like• Performs other duties as assigned including working in other functional areas to cover absences Requirements: • Bachelor's Degree preferred. Polytechnic diploma in Maritime Studies or Marine Engineering, High school (A Levels equivalent) or A Levels will be considered. • Certificate of Competency (COC) - Class 1 is required. If non-mariner, COC is not required• At least 10 years of experience in the shipping industry, including sea service. • At least 10 years of experience working in a multinational environment. • At least 5 years of experience working at Regional Headquarters or Global Headquarters level is required. • At least 1 year of actual sea experience within the last 5 years is preferable, if he/she is a mariner. • If non-seafarer, 8 years experience in manning function, with a leadership position in charge of crewing in the last 2 years. • At least 1 year of experience as Assistant Crew Manager. • Good negotiating skills are required. • Good leadership, communication skills, and ability to manage complex projects and multi-task. • Ability to deliver top quartile results in a hectic and demanding environment • Proficiency with Microsoft Office Suite (including Outlook, Word, and Excel) with advance Excel skills• Attention to detail and a proven track-record in producing accurate, quality work• Strong verbal and written communication skills• Must exercise judgement and maintain consistency Additional Desired Qualifications: • Experience working with container ships engaged in international trading• CHRP an asset• Appropriate years of seagoing experience either as Master Mariner or Chief Officer rank• Excellent presentation skills Job Demands and/or Physical Requirements• Regular international travel, may occur on short notice• Able to work under pressure in a fast-paced environment• Must be sufficiently mobile to join ad-hoc meetings• Must carry a mobile device outside of office hours and check in regularly• Must maintain a home internet connection for work outside of office Hours.
Job Title
Manager, Maritime Talent Development (Crew management)