Job Title

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Director Learning Programme, Risk & Compliance The role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function. Responsibilities Learning Needs Assessment - Continuously assess skill requirements of various personas within CFCC in order to identify specific training needs pertaining to technical, behavioral and leadership areas. Compliance Academy and Training Program Design - Manage the ongoing development of compliance academy and support the design of learning programs, catering to advisory and professional service roles within Professional Services, in alignment with the identified learning needs Support the organization, development and implementation of in house training programmes inline with the design program structure, including accreditation programmes for newly recruited staff for Professional/ Managed services.Support the development of training calendars based on training programs and identified needs of all personas within CFCC. Content Curation- Liaise with In-house (people capability team, CFCC SME’s) and external agencies to support the content development for Compliance modules catering to Advisory & Professional Services roles consisting of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science& quality related modules. Leverage and reference existing content and learning journeys around relevant behavioral and professional skills Leverage existing initiatives and, where necessary, accelerate the rollout; including but not limited to existing leadership programs such as Leader-4-Leader, Ignite Coaching and Core leadership. Identify & develop bespoke initiatives to address any inherent skill shortages. Vendor Management Manage vendor relationships in lieu of any external certifications that may be required for specialists as part of the designed training and accreditation programs Training Performance Ensure administration of pre- and post training assessments and feedback on usefulness, content, delivery and training performance, and analyse results in order to take steps to increase its efficiency and effectiveness. Mass Awareness - Coordinate within CFCC and People Capability team to prepare communication material such as video nuggets and others for spreading mass awareness across the organization through digital medium. Key Stakeholders - People Capability Team , CFCC Leadership , CFCC SME’s and Process Owners , Global HRBPs , Professional Excellence Team Qualifications we seek in you! Minimum Qualifications / Skills Overall Working Experience: 12+ overall working experience, Banking or Financial Institution or Regulator or Fintech or equivalent industry ; Business & Contextual Experience: - 5+ years in atleast one of the below Businesses or Products• Retail Banking • Wealth Management • Private Banking • Transaction Banking – Trade • Transaction Banking – Cash Management• Markets (e.g., Sales & Trading, Global Credit Markets, Private Side) Domain and Functional Experience: - 5+ years in atleast one of the below : 5+ years of advanced practitioner level experience in Conduct or Compliance or Financial Crime Risk management, and/or Conduct & Compliance Risks , Data Risk , Conflict of Interest, Non-Financial Regulatory Reporting , Regulatory Conduct , Market Conduct , Client Conduct , Financial Crime Risks , Anti-Money Laundering, Anti-Bribery & Corruption , Sanctions , Fraud (Internal and External) , 5+ years of advanced practitioner level experience in Business or Product or Operations Risk exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or 7+ years of advanced practitioner level experience in adjunct or interconnected risk operations disciplines (e.g. Financial Crime Risk Surveillance Operations, Compliance Surveillance Operations) Leadership Experience: 3+ years of extensive experience , demonstrating leadership skills, leading, inspiring, and influencing stakeholders & colleagues across multiple geographies and/or Project or Change Management skills in overseeing, delivering, and implementing strategic or tactical initiatives or projects. Preferred Qualifications/ Skills : 3+ years of extensive experience - Well versed with tools and techniques of analyzing potential risk exposures , Understanding of effective communication skills. ,Understanding of best practice risk assessment techniques and risk management frameworks. ,Understanding of the key features of relevant laws and regulations relevant to the Group , Sound judgement on business practices, regulatory relationship management and reputational risk, Ability to balance both detail oriented and big picture perspectives, Ability to collaborate and work dynamically across functions. Other important Experience: We value your practical and hands-on experience in the above domains, Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA), Any industry certifications in the Business or Product domain are most welcome.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.