About Chargebee:Chargebee is the leading Revenue Growth Management platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.Chargebee counts businesses like Freshworks, Calendly, and among its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.We are backed by some of the most respected investors in the world: Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. Our 800+ team members work throughout the world, including in India, Amsterdam, Ireland, and the U.S. Sales Operation Analyst plays a crucial role in supporting the sales team by analyzing data, optimizing processes, and ensuring that sales operations run smoothly. Below is a comprehensive job description for this position:Key Responsibilities:Data Analysis: Analyze sales data to identify trends, patterns, and insights that can inform sales strategies and improve performance.Reporting: Create and maintain sales reports and dashboards to track key performance indicators (KPIs) and provide actionable insights to the sales team and management.Process Optimization: Identify inefficiencies in sales processes and recommend improvements to enhance productivity and effectiveness.Collaboration: Work closely with sales, marketing, and finance teams to align strategies and ensure seamless operations.Sales Forecasting: Assist in the development of sales forecasts and budgets by analyzing historical data and market trends.CRM Management: Manage and maintain the Customer Relationship Management (CRM) system to ensure data accuracy and integrity.Market Research: Conduct market research to identify new opportunities and competitive landscape analysis.Qualifications:Education: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.Experience: 2-4 years of experience in sales operations, data analysis, or a related field.Skills:Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Preferred Qualifications:Experience in a SaaS or technology company.Knowledge of sales methodologies and best practices.This role is essential for driving sales efficiency and effectiveness, ultimately contributing to the overall success of the organization.Benefits:Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees:Uncapped leave policyStock optionsMultiple medical plans designed to fit you and your family’s needs We are Globally LocalWith a diverse team across four continents and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood. We Value CuriosityWe believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them. Customer! Customer! Customer!Everything we do is driven toward enabling our customers’ growth.
Job Title
Sales Operation Analyst