Position: Asst. Manager, Front Office Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: Upscale Boutique Hotel in Electronic City, Bangalore Salary: Rs.3.00-4.20 lacs per annum Experience: 7+ years of front-office experience in a business hotel Responsibilities: Guest Engagement: Greet and welcome guests warmly, ensuring a memorable stay Team Leadership: Lead and mentor the front office team, fostering collaboration and high service standards Operational Excellence: Manage check-ins, check-outs, reservations and FO reporting efficiently Communication: Effectively communicate and engage with diverse guests and provide accurate information Hospitality Expertise: Uphold service standards and represent Svenska Design Hotels professionally Revenue Optimization: Work with corporate clients as well as OTAs to maximize revenues Training and Development: Conduct training to enhance team skills and maintain service excellence Qualifications: Bachelor's degree or diploma in Hospitality Management Proven experience in front office operations, with a passion for delivering impeccable guest service Exceptional interpersonal skills to connect with guests and team members Fluent English communication is a must; additional language proficiency is a plus Leadership acumen and the ability to inspire and guide the front office team Tech-savvy with proficiency in hotel management software Flexibility to work in a dynamic, fast-paced environment Interested candidates can apply with resume and current/ expected compensation to
Job Title
Assistant Front Office Manager