Job Title

Position: Application Engineer Location: Pune/Ahmedabad JOB SUMMARY The Application Engineer must be able to understand the customer's needs and quickly demonstrate how the proposed solutions can be used. The figure will also be the person of reference and connection between the Sales Office and the Technical Office and will have the objective of preparing the necessary documentation, also through improvements of internal processes and procedures to the Technical Office for any product development or customization of the same. In his role, the application engineer will interface with SPX customers with increasing autonomy and, if requested, will visit their offices. In addition, once you have reached the necessary knowledge of PRINCIPAL DUTIES AND RESPONSIBILITIES  Collaborates with the Technical Department, the Sales Department and with the production to understand the manufacturing techniques of the products, the materials to be used and the current requests of our customers to formulate quotes or after-sales assistance interventions  Assists customers by responding to requests for quotations, presenting detailed analyses of product costs, production planning, tooling costs, and any design and process improvements, where applicable, to meet all customer needs.  Studies and understands clients' projects, plans and related documents. Provides advice with the support of the Technical Office or with the involvement of other personnel with professional technical skills.  Guarantees continuous updating to the customer, aimed at increasing customer satisfaction.  Resolves customer complaints and warranty issues. Handle any quality issues that arise in the field in a way that is fair to both the customer and the company.  Work with the in-house sales and after-sales team to ensure support in the creation of marketing collateral KNOWLEDGE, SKILLS & ABILITIES  Focus on both internal and external customers.  Computer knowledge, including the use of the Galileo ERP software.  Excellent knowledge of English (written and spoken).  Excellent analytical and problem-solving skills.  Ability to read and understand projects.  Ability to collaborate with the various company departments.  Ability to apply mathematical operations to topics such as frequency distribution  Determination of test reliability and validity  Variation analysis, correlation techniques, sampling theory, and factor analysis.  Collecting data, establishing facts, and drawing valid conclusions. KEY REQUIREMENTS  Experience: Hands-on experience in centrifuge applications within the Food & Beverage (F&B) and Sanitary industries is a must.  Skills: Strong technical understanding of separation processes, excellent communication, and presentation skills.  Travel: Willingness to travel 15-20% across India and occasionally in SAPAC. EDUCATION AND EXPERIENCE Bachelor’s degree in engineering (Mechanical, Chemical, or related fields)  Good level of English  5 – 10 years of relevant experience  Good knowledge in dispersion (centrifuges + homogenizers + mixing technologies).  Ability to work independently in a hybrid work environment.