Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Position: (International Voice Process - Technical Support ) Location: (Chennai, Ambit IT Park) Shift: Flexible in US shifts Experience: Min 1year of experience in Technical support(Mandatory) CTC: Max 5.5 LPA (varies) How to Apply: Submit your resume at ( ) or WhatsApp (9025935118).
Job Title
Openings for Technical support Engineer - Chennai