Job Title

We have been retained by an innovative Startup at the intersection of Pet care services and AI-powered Telemedicine for these 2 Positions. Their mission is to revolutionise how pet owners access quality care for their furry companions. They are building a consumer-focused tech platform that seamlessly integrates on-demand pet services with AI-driven telemedicine capabilities, providing pet owners with a comprehensive solution for all their pet care needs especially increasing their life span with innovative AI products to predict and prevent future diseases.Head - Marketing/Content - Responsibilities:Develop and execute a comprehensive content and marketing strategy aligned with business goals.Create engaging and informative content across various channels (blog, social media, email, website) to attract and engage pet owners.Manage social media presence, fostering a vibrant online community.Oversee SEO efforts to drive organic traffic and improve search rankings.Explore and implement innovative marketing campaigns (online and offline) to expand reach.Track, analyse, and report on key performance indicators to optimise marketing effectiveness.Collaborate with internal teams to ensure brand consistency and support overall business objectives.Qualifications:Proven experience in content marketing, ideally within the pet industry.Excellent writing, editing, and communication skills.Strong understanding of digital marketing best practices and SEO principles.Experience with social media management and community building.Creative thinker with a passion for pet care.Ability to work independently and as part of a team in a fast-paced environment.Head - Operations - Responsibilities:Oversee day-to-day operations, ensuring smooth and efficient service delivery.Manage and optimise scheduling, dispatch, and routing for in-person services (e.g., dog walking, pet sitting).Implement and refine operational processes for telemedicine consultations, ensuring seamless communication and timely care.Develop and maintain strong relationships with service providers (veterinarians, pet sitters, etc.).Monitor key performance indicators (KPIs) and identify areas for improvement.Implement quality control measures to maintain high standards of service.Manage and analyze operational data to drive informed decision-making.Collaborate with other departments (marketing, customer service) to ensure seamless customer experience.Qualifications:Proven experience in operations management, preferably in a service-oriented industry.Strong organisational and problem-solving skills.Excellent communication and interpersonal skills.Data-driven mindset with the ability to analyze and interpret operational data.Proficient in using technology and relevant software tools.Passion for pets and commitment to their well-being.This is an equity only role at the moment but will get converted in to a permanent role once the funding is in place. The company is only looking for passionate pet lovers who want to make a difference in their lives.The Marketing/Content role ideally would be based in Bangalore and the Operations role either in Bangalore or Gurgaon.