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Job Title


Manager – Digital Delivery


Company : Zigsaw


Location : Varanasi, Uttar pradesh


Created : 2025-04-07


Job Type : Full Time


Job Description

Job DescriptionJob Description: The Manager & ndash Digital Delivery will lead the development and enhancement of world-class health wellness and insurance platforms focusing on client and advisor journeys. The role requires collaboration with SMEs internal/external stakeholders and senior leadership to create innovative solutions addressing key business challenges. It involves digitizing back-end operations and developing front-end mobile/web applications to drive competitive advantage and deliver personalized products and experiences. Key Responsibilities: Oversee end-to-end conceptualization design development and delivery of digital products and platforms across multiple geographies. Drive the entire delivery process including research benchmarking contracting budgeting business case approval legal/compliance/risk management partnerships stakeholder management user story creation platform/app development UAT data analytics documentation go-to-market strategy and project KPI achievement.Ensure Agile methodologies are implemented throughout the project lifecycle.Serve as a business advisor to technical teams during platform creation.Collaborate with engineering teams on platform design and architecture.Work cross-functionally with internal/external stakeholders legal compliance risk teams developers and designers to execute the product roadmap.Prioritize product features based on business needs and constraints.Standardize and modularize processes to enable rapid go-live and expansion to new geographies/products.Assess market potential and introduce innovations aligned with business needs.Represent the organization in regional and global forums contributing to the innovation agenda.Promote digital adoption internally and externally.Oversee technology evaluations and selections.Maintain error logs diagnose issues and set up monitoring protocols.Track platform analytics monitor KPIs and report success metrics.Anticipate and manage risks affecting project KPIs scope budget or timelines.Education/ExperienceJob Requirements: Comfortable working with globally distributed teams. Exp : 7 plusProven experience managing B2C mobile and web applications.Strong knowledge of API structures mobile/web app development SQL cloud technologies (e.g. Azure or AWS) full-stack technologies (e.g. Java with Angular/React) and BI tools (e.g. Power BI or Tableau).Proficient in creating wireframes prototypes data flow diagrams and workflows.Agile mindset with a strong execution bias.Skilled in JIRA Confluence or other product management tools.Capable of drawing insights and communicating effectively with both technical and non technical teams.Leadership skills to guide project teams and the business community.Ability to innovate and modernize traditional back-office processes.Strong written and verbal communication skills.Detail-oriented with strong analytical and conceptual abilities.Ability to balance short-term needs with long-term strategic goals.Trustworthy adaptable and capable of working in a dynamic open culture.Exceptional interpersonal skills including teamwork facilitation and negotiation. Soft Skills: Innovative mindset Strong problem-solving abilities Strategic thinking Leadership and team management Excellent communication Must haves - Agile BI TOOLS5 DAYS WORKINGWFHFirst- short internal technical round for 15 minsSecond - Client roundThird- Internal round with co-founder