Job Title

Job Title: Technical Project ManagerWork mode: RemoteShift: CST time zone (6:30 PM to 3:30 AM IST)Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Statement of Work (SOW) and Blended Workforce Solutions. Randstad Sourceright offers solutions Globally as well as regional programs as required.Purpose of the jobThe Technology Project Manager provides an outstanding service from his/her expertise that is customer focused and drives improved organizational performance.in summary, the purpose of the role is to provide technology configuration expertise as part of the technology leadership chapter within the squad based structure of the technology enterprise department. In particular technical workstream delivery and technology expertise and support.Key performance indicatorsmaintain engagement scores for the managed chapter, keeping them above the company benchmark in any given year (usually 8.1 in Workday Peakon).development of improved working practices and processes for chapter.effective management of chapter.providing project assurance where appropriate for the workstream associated with the chapter if applicable.point of escalation for chapter and related workstreams.Key stakeholderstechnology vendors (SAP Fieldglass, Beeline, VNDLY, GR8P etc).account teams (RSR).internal project teams.external project stakeholders.Randstad back / middle offices.tech enterprise squads.professional services teams.technology enterprise SLT.Recommendationsadvises managers how to apply a wide variety of existing procedures and precedents.advises internal customers.signalling and advising management about the expertise and developments within the expertise.handling specialist questions within the expertise and giving advice.providing professional knowledge and knowledge of processes/ resources/instruments of the expertise (knowledge sharing).Needs assessmentinvestigates questions related to existing programs, processes and procedures.translates the demands of customers (internal and external) into products and services.Project management: supports others by performing prescribed project management activities following existing procedures.implementation of products and services in the business.makes proposals for and makes improvements in the workforce processes and the expertise of the organisation.is the first point of contact for organisations regarding expertise.joining client-facing meetingsData collection & analysis: produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.should modify and review reports as needed/requested by stakeholders to validate applicability.prepare and create scheduled and ad hoc reports.create presentations containing data to agreed specifications.consolidate and integrate client data for the production of specific reports.maintain and review data-set as required, working to ensure data quality, highlighting and addressing discrepancies, giving advice and providing solutions.pro-active in recommending improvements in the usage of tools and the existing data management processes.Intellectual strengthRandstad leaders leverage strong intellectual power to identify patterns and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunities.AgilityRandstad leaders leverage proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realise opportunities and mitigate risks.Excellent executionRandstad leaders drive excellent execution by setting robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading execution.LeadRandstad leaders enable teams to deliver high performance by providing direction and clarity of purpose, a focus on accountability and the orchestration of efforts. They set high standards and provide the support people need.ConnectRandstad leaders identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people that represent a mix of backgrounds, insights and perspectives.PartnerRandstad leaders build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside.More specificallyapproach to thinking: thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, sees multiple relationships; for example: by identifying several likely causes or consequences of a situation.initiative: acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example: by recognizing and acting on current opportunities or problems and takes action.attention to detail: manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, checks own work; for example: by using systems such as checklists to ensure accuracy.data collection and analysis: works independently and provides guidance and training to others on analysing data trends for use in reports to help guide decision making.EducationUniversity/Post Graduate or equivalent professional & intellectual ability.Experience3+ years experience in an MSP or RPO business.2+ years experience with key technology providers.experience enables job holder to deal with the majority of situations and advise others.experience within the RPO/MSP industry and/ or within specific expertise.experience with reporting and vendor management/application tracking systems, CRM databases and analytic tools.excellent Microsoft Office/google for business applications skills.preferably previous staffing or MSP experience.experience of working in a matrix organisation.experience of working in a project based fast growing and changing environment.basic experience of coordinating the work of others.experience in stakeholder management up to middle managementKnowledgethe products, tools, clients and processes of RSR.leading technologies related to our business (VMS, CRM, ATS).the RSR tech stack.back office processes which are used by RSR.Additional skills neededproficient in excel / sheets.proficient in Smartsheets.good command of the business language (English).good written communication.Location and travelthe role needs to be based in India.travel is required.