At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships.We are accelerating our partnerships business and have ambitious goals to grow our portfolio with a focus on Integrated Software Vendors (ISVs) in 2025. We are looking to strengthen our Sales Engineering capabilities to provide partners with a smooth onboarding and implementation experience.We are therefore hiring an experienced Sales Engineering Lead to drive the technical aspects of our partner sales process, ensure successful implementation of our payment solutions, and spearhead the collaboration with our internal product team. This person will play a critical role in facilitating new integrations and providing critical partner feedback to inform SumUps product roadmap.This is a high impact, critical position that will tackle a wide variety of topics and opportunities at a quick pace and on a truly global scale. As an inspirational Servant Leader, the Sales Engineering Lead will welcome and expect outstanding performance from every member of the team, encourage creative solutions and aspire to make an impact across our global SumUp organization.What youll doDrive the technical aspects of the sales process and ensure successful implementation of our payment solutionsCollaborate with sales teams to develop tailored proposals that address client needsProvide technical expertise on our card readers hardware, SDKs, APIs and online payment solutionsConduct product demonstrations and proof-of-concept implementationsAssist in resolving complex technical issues during the sales and implementation processesContribute to the development of sales enablement materials and technical documentationStay updated on industry trends and competitor offerings to inform product strategyCollaborate closely with the product team to:Provide feedback on existing features based on client interactions and market needsContribute to the development of new features by sharing insights from client engagementsDevelop internal and external SLAs to provide the best in class tech support to our integrated partnersParticipate in bug triage and prioritization processesAssist in testing new features and providing technical feedbackLead and mentor the solution engineering team, fostering their professional growth and ensuring high performance, manage team workload, set performance goals, and conduct regular performance reviewsFoster a culture of innovation, continuous learning, and knowledge sharing within the teamsYou''ll be great for this position ifYou have proven experience in solution engineering or technical sales, preferably in the FinTech or Payments industryYou have excellent technical problem-solving skills and ability to think creativelyYou have outstanding communication skills, both written and verbalYou have advanced stakeholder management and lateral leadership skills, the ability to achieve buy-in through influence, work cross-functionally and partner strategically with product and engineering teamsYou have commercial acumen and a track record of partnering with Sales teams to drive revenueYou have previous experience in team managementYou have a strong understanding of payment technologiesYou have experience with SDK and API integrationsYou previously worked with CRM systems and sales processesYou have an academic background in Computer Science, Engineering or equivalent work experienceWhy you should join SumUpYou can truly create your own path here, make an impact, and help us shape the future for small businesses globallyWere a global and growing team of 3000+ people from 92+ nationalities, with offices across 4 continents.You get to work with a truly global, multicultural team (we are 3200+ people from 80+ countries, spread across 4 continents)You will receive a competitive salary package and participate in SumUps growth through a virtual stock option programmeYou will get a dedicated annual Learning & Development budget for attending conferences and/or advancing your career through further educationYou will get 28 days paid leaveYou can participate in SumUps Corporate Pension SchemeYou get access to wellness benefits: In-house fitness classes, gym in the office, football & running teams and subsidized Urban Sports Club membershipYou get access to other cool benefits such as Bike leasing, Subsidized Public Transport Card, Language Learning platform/courses, Kita placement assistance, 2x per week subsidized office lunches, and a beautiful place to work in the heart of Berlin #J-18808-Ljbffr
Job Title
Sales Engineering Lead