Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.On behalf of our customer EUMETSAT, we are looking for Data Processing Operations Engineers. Your mission is to ensure the effective operation, evolution and operation preparations of EUMETSATs data processing systems for the EPS, EPS-SG, MSG, and MTG missions.Main ResponsibilitiesRoutine Operations:Conduct and coordinate routine, non-routine, and contingency operations of data processing and product extraction systems.Monitor system performance and quality, identify anomalies, investigate and resolve issues, and propose system improvements.Maintain operational schedules and support medium- and long-term planning activities.Prepare, maintain, and update operational documentation, procedures, and user guides.Provide on-call support as part of a rotation, responding promptly to critical operational issues.Generate periodic inputs for mission Key Performance Indicators (KPIs) and other operational reports.Deliver training to operational personnel as required.Operations Evolution:Contribute to defining and implementing system and product evolution, including operational validation and compliance assessments.Support the evaluation and validation of new or upgraded systems, preparing reports and identifying improvement opportunities.Collaborate with scientific and technical teams to define quality monitoring tools for satellite data products and radiometric calibration.Operations Preparation:Participate in reviews, identifying system deficiencies, risks, and resolutions.Support the preparation and validation of configuration items and operational scenarios.Develop and refine operational concepts, commissioning plans, and transition strategies.Engage in integration, verification and validation testing for new systems and ground segments.Liaise with internal scientists to improve algorithms and other data processing methodologies.Successful CandidateDo you think you are the person we are looking for? See below what experience or knowledge you should bring:Profile:University degree or equivalent in engineering, atmospheric physics, remote sensing, meteorology, or a related scientific discipline.At least 2 years hands-on experience in real-time or near-real-time satellite data processing and calibration in an operational environment.Expertise in managing and validating complex data processing or product extraction systems.Strong background in UNIX/Linux environments, with a systematic approach to troubleshooting and operations.Excellent communication, team collaboration, and reporting capabilities within multi-disciplinary environments.Ability to learn and develop expertise in dynamic, fast-paced contexts while managing tight deadlines.Proficiency in creating clear, accurate, and detailed technical documentation and operational reports.Willingness to provide 24/7 on-call support, including weekends and public holidays, as needed and therefore compensated.Nice to have:Experience in algorithm specification, development, or validation for remote sensing missions.Familiarity with mass processing systems and Big Data paradigms.Knowledge of EUMETSAT satellite data products, quality control, and calibration.Proficiency in scripting/programming languages such as Python, C++, or Bash.Understanding of relevant data formats (e.g. NetCDF, HDF, GRIB) and communication protocols (TCP/IP).All candidates must be eligible to work in the EU.On OfferRelocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing.Participation in pension and health scheme.30 days of holiday.About the CompanySerco provides the User Helpdesk and Data Centre Operations Service of the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), which plays a key role in enhancing the use of EUMETSAT data, products and data services.We are diverse and inclusive organisationAt Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. Its a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team.Important:Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.Applicants are reminded that they will be requested to produce such documentation during the recruitment process.Salary: Salary information available upon application.Frequency: AnnualJob Reference: G024/EUM/10342Contract Type: PermanentClosing Date: 12 January, 2025Job Category: Satellite & Space Engineering & Science #J-18808-Ljbffr
Job Title
Data Processing Operations Engineer