Mainz, GermanyJoin the excitement at Edmund Optics, where we''re not just shaping the future of optics, imaging, and photonics we''re making it fun! As the world''s largest supplier of off-the-shelf optical components, we''re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.At Edmund Optics Europe, we''re all about building a vibrant community. As part of our team, you''ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to revolutionize technical customer support.We''re on the lookout for a Technical Customer Support Specialist.As a key player in our customer support team, you''ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.Essential Functions:Providing technical assistance and product recommendationsHandling customer inquiries and managing accountsCollaborating with global teams and supporting marketing initiativesQualifications:Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We''re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.Your profile:Bachelor''s degree in Science or EngineeringFluent in German and EnglishProficient with MS OfficeStrong communication and problem-solving skillsWhat we offer:Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:Company pension schemeRemote working optionsExtensive training and development opportunitiesCycle to Work scheme / Jobbike programCompany eventsPlus, you''ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.Ready to dive into the world of optics with us? Apply now and let''s shape the future together!Please send any applications to hr@edmundoptics.de. #J-18808-Ljbffr
Job Title
Product Support Engineer - German Speaker (f/m/d)