About us:Precise Hotels & Resorts specializes in acquisition, operation and management of upscale hotels with a strong presence in Germany, Spain and Italy. Known for delivering exceptional hospitality experiences, Precise Hotels & Resorts caters to both leisure and business travellers, blending comfort, convenience, and a touch of local charm in each destination.Job Description:We are looking for an applications support agent to join the current applications team, providing technical support and troubleshooting for different departments in different hotels.Requirements:Strong hospitality background of hotels, understanding the needs and operational workflows of the different hotel departmentsExperienced with Opera PMS - MustFamiliar with revenue management systems - advantageSelf learner with strong team-communications skillsAbility to work independently and as part of a teamStrong organizational and time management skillsAbility to handle multiple tasks and prioritize effectivelyExcellent analytical skills, ability to diagnose and resolve problemsAbility to communicate effectively with both technical and non-technical usersProvide technical support to end-users via phone, email, and chatDocument support activities and maintain accurate recordsCoordinate with third-party vendors for application supportAttention to detail and a commitment to qualityLanguages: fluent communications in English and German #J-18808-Ljbffr
Job Title
Hotel Applications Support Agent