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Be the Difference! Join our Health Care Team! Location: Edmonton Position Type: Full-Time Reports To: Manager of Acute Care Coverage (ACC). At Covenant Health, we believe in creating an environment where both our people and our patients are at the center of everything we do. Were seeking a healthcare professional to lead our efforts in managing our in-house alternative provider coverage program that supports inpatient care at the Grey Nuns (GNH) and Misericordia Community (MCH) Hospitals. Are you an experienced and forward-thinking Acute Care professional? Do you have great clinical acumen, collaboration and partnership building skills and a robust experience in leading day-to-day operations, ongoing program optimization, and new service implementation.? If so, were excited to welcome you to apply to as our new Managing Consultant, Acute Care Coverage (ACC)! POSITION OVERVIEW As a Managing Consultant, you will drive operational excellence by leveraging your understanding of market labor trends, policy changes impacting service delivery, and values-based, cultured inspired leadership. serves as the primary subject matter expert on ACC service requirements, operational needs, and innovation opportunities to best align operational plans with that of the clinical departments, acute services, and Covenant Health strategic direction. working closely with site operational and medical leaders to ensure quality care and service hours are delivered Key Responsibilities: Medical Staff Scheduling : Develop, coordinate, and monitor Associate Physician assessment schedules in consultation with medical leadership and manager. Lead and manage the daily scheduling process, including coverage gap coordination, backfill arrangements, and resolution of complex coverage issues which may involve strategic discussion with physicians to determine priorities for coverage. Recruitment : Oversee the recruitment, onboarding, and performance of all staff including alternate care providers for Covenant''s urban hospitals. supporting new alternative providers through assessment and licensing processes while ensuring compliance with all regulatory standards, including those of the College of Physicians and Surgeons of Alberta (CPSA). Contract Management: Develop service delivery standards for both employee and contracted providers. Oversee, update or terminate contracts as needed. Monitor provider activities and support payments and compensation. Performance Management: Proactively identify performance concerns early through regular observation and interaction with providers, supporting improvement plans, and using feedback and data to maintain high standards of care. Analytics & Report: Work collaboratively across the Medical Affairs portfolio and operations to develop data-driven insights to inform workforce planning, manage complex contract and performance processes, and ensure alignment with organizational policies. Staff Management & Development: Working closely with medical leaders, youll identify staffing needs and develop business cases and training plans. You will support clerical and professional staff to ensure the program is delivering high-quality, reliable, and sustainable after-hours services. You will supervise administrative support staff, offering mentorship, direction, and opportunities for professional growth while fostering a positive team culture. What You Bring to the Table: Education: Baccalaureate with a Health-related focus, Business Administration, or related field (equivalencies may be considered). Experience: Five (5) years progressive experience in healthcare administration with demonstrable expertise in provider management and strategic program oversight. Experience in hospital or healthcare facility operations with knowledge of physician and alternate provider services. Demonstrated experience managing complex service contracts, performance management frameworks, policy development and service improvement initiatives. Skills: High Emotional Intelligence, Strong interpersonal, and critical thinking skills, Effective communication skills, Discretion, Diplomacy and Tact. Strong conflict resolution, negotiation, and time management skills. Efficient database management, situational analysis, problem solving, and organizational skills. Tools: Proficiency with Microsoft Word, Excel, Access, Power Point, Outlook and internet software application. Some Required Competencies Include: Team Management: You know how to influence and drive a team towards the achievement of a common goal. Strategic Stakeholder Engagement: You excel at strategic relationship building and are able to leverage professional connections to deliver on the different areas of work that contribute to the vision of the organization. Collaboration & Communication: Understand the relational dynamics between your team and other cross functional teams within the organization. Work closely with HR, leadership, department heads and other stakeholder groups to ensure a unified approach to delivering Alternate Care Provider Services in the Acute Care division. Passion: A genuine commitment to improving the healthcare experience for both employees and patients as well as a knack for leading healthcare initiatives within a fast-paced, complex, multi-unionized healthcare organization. Business Acumen and Resilience: You understand healthcare and business! You have the skills to keep your eyes on the goal while effectively juggling multiple balls on both hands! Youre able to pivot and reevaluate priorities in a dynamic and ever-changing work environment while ensuring consistency and alignment with the overarching goal. What We Offer: A collaborative and innovative work environment where you can make a real difference. An organization that shines the spotlight on and celebrates individual efforts and teamwork. Competitive salary and comprehensive benefits package. Opportunities for professional development and growth within the organization. A culture that values work-life balance and well-being. Ready to Transform Healthcare with Us? If youre ready to take your healthcare expertise to the next level and contribute to a high-impact healthcare organization, wed love to hear from you! Apply now and help us to lead continuous improvement initiatives within the ACC portfolio in ways that support the delivery of quality healthcare services to those we serve.