Job Title

Company Description A dynamic and growing technology company is seeking a skilled professional to support process optimization efforts for its AI-driven platform. The company partners with industry leaders to provide innovative digital solutions that enhance efficiency and streamline operations. Job Description This role will involve working with internal teams and external stakeholders to support process improvements and drive strategic initiatives. The individual will play a key part in identifying opportunities, providing technical insights, and shaping solutions to align with business objectives. Collaboration across multiple teams will be essential to ensure effective implementation and continuous enhancement of the platform Key Responsibilities 1. Supporting Customer Success & Adop tion Engage with users to understand their needs and objectives Assist in implementing strategies to maximize platform effectiveness Provide guidance and insights to internal and external teams Deliver training and support as needed Gather feedback and relay insights for product enhancement 2. Problem-Solving & Technical Collabora tion Analyze existing workflows to identify areas for improvement Develop reports, presentations, and insights to support decision-making Collaborate with various teams to align technical solutions with business n eeds 3. Process Improvement & Operational Support Leverage tools and technology to enhance internal workflows Contribute to the development of best practices and scalable processes Qualifications At least 5 years of experience in pharmaceuticals, chemical manufacturing or mid-stream/downstream oil Passion for leveraging AI/ML technologies to enhance complex operational processes Strong communication skills, with the ability to convey technical concepts in a clear and actionable manner Bachelors or Masters degree in a chemical engineering Extensive experience in process-driven industries such as manufacturing, pharmaceuticals, or energy Deep understanding of process data, workflow diagrams, and key operational metrics Proven ability to drive process improvements and implement optimization strategies Familiarity with industrial data management systems and process monitoring Experience with programming or scripting languages is a plus such as Python Experien ce i n MSAT department or related experience Previous experience as a Validation, Process or MSAT engineer is applicable Deep understanding of process data, process flow diagrams, P&IDs, and manufacturing production Strong data analysis skill Familiarity with enterprise historians such as OSIsoft PI, Delta-V, Wonderware, or GE Proficy is a plus