Job Title

We''re Hiring: Logistics Coordinator | Full-Time | On-Site (Toronto, West) Are you a logistics professional who thrives in a fast-paced, hands-on environment? Do you enjoy being the key link between production, shipping, and customer service? Were looking for a Logistics Coordinator to join a leading manufacturer specializing in food-grade and pharmaceutical-grade gelatin and collagen products used in everyday itemsfrom capsules to confections. This role is ideal for someone whos detail-oriented, organized, and comfortable juggling multiple priorities while maintaining clear communication across teams and with external partners. What Youll Be Doing: Coordinating inbound and outbound shipmentsincluding raw materials, packaging supplies, and finished goods. Acting as the main point of contact for customer ordersprocessing, tracking, and resolving issues from order entry to delivery. Preparing documentation (invoices, BOLs, CofAs, export docs) for both domestic and international shipments. Working closely with production, quality, shipping/receiving, and accounting teams. Negotiating freight and customs brokerage rates, ensuring compliance with USMCA and customs regulations. Maintaining accurate inventory data and addressing any discrepancies or damaged goods in the system. Assisting in managing claims, credits, and shipment exceptions when needed. What You Bring: 2+ years in logistics, customer support, or supply chain coordination Strong Excel and documentation skills Experience working with transportation companies and customs documentation Excellent communication and time management skills Bachelors degree in a related field