Job Title

Manager, Ecommerce Merchandising & Product Onboarding WHO WE ARE... Elte is Toronto''s source for considered design for all things home. For over 100 years, our family has worked with designers and craftspeople from idea to object, curating timeless pieces and the most distinct creations. Our sister brand, Mkt, is an independent design house creating pieces for a modern, edited home. We have three large showrooms within Toronto''s Design District. In the Elte Showroom, you''ll find Rugs and Carpeting, Furniture, Lighting, Mattresses, Linens, and Home Decor. WHO WE ARE LOOKING FOR... We are seeking a strategic, data-driven, and innovative Manager, Ecommerce Merchandising and Product Onboarding to lead our site merchandising team and drive the transformation of our product information infrastructure. This role will be responsible for managing site merchandisers while building and optimizing our Product Information Management (PIM) and Product Experience Management (PXM) systems. The successful candidate will be instrumental in improving the efficiency of product onboarding, ensuring data accuracy, and enhancing the online customer shopping experience. WHAT YOU DO (among other things): Team Leadership & Ecommerce Merchandising Lead, mentor, and develop a team of ecommerce site merchandisers, ensuring alignment with business goals and best practices. Oversee online merchandising strategies for key product categories, ensuring optimal presentation, discoverability, and alignment with brand positioning. Collaborate with cross-functional teams, including buying, marketing, and IT, to drive sales and enhance the customer journey. Ensure the website reflects accurate and compelling content, including product descriptions, images, and pricing. Develop and implement A/B testing strategies to optimize product discoverability, navigation, and conversion rates. Product Information Management & Onboarding Spearhead the implementation and optimization of a new PIM/PXM system to improve data governance, enrichment, and syndication. Establish best practices for product onboarding, ensuring efficient workflows and data accuracy from vendors to website publication. Develop and enforce data hygiene standards, working to improve product attribution, taxonomy, and categorization. Manage the integration of product data across internal systems, ensuring seamless synchronization with Shopify and other platforms. Identify and recommend process improvements for product setup and maintenance, enhancing operational efficiency and reducing errors. Data Analysis & Insights Analyze merchandising performance, including conversion rates, product engagement, and sales trends, to inform decision-making. Provide ongoing reports and insights on category performance, customer behavior, and competitive trends. Collaborate with IT and analytics teams to refine data collection, reporting, and visualization tools. Monitor product availability and inventory data to inform restocking strategies and optimize assortment decisions. Site Optimization & Customer Experience Conduct regular website audits to identify and resolve errors, inconsistencies, or opportunities for improvement. Work with UX/UI teams to enhance site navigation, search functionality, and filtering options to improve product discovery. Ensure a seamless omnichannel experience, aligning online and in-store product data and promotions. Drive the execution of promotional campaigns and merchandising updates in collaboration with marketing. Cross Functional Collaboration & Process Improvement Serve as the primary liaison between ecommerce merchandising, IT, and marketing teams to ensure smooth execution of merchandising strategies. Provide training and documentation for internal stakeholders on PIM best practices and ecommerce merchandising principles. Research and implement new tools, automation solutions, and AI-driven capabilities to enhance product onboarding and management. QUALIFICATIONS Experience 5+ years of experience in ecommerce merchandising, product onboarding, or a related role, with leadership responsibilities. Proven experience managing site merchandising teams and optimizing ecommerce operations. Strong background in PIM/PXM implementation, data governance, and product attribution management. Skills Strong analytical and problem-solving skills with the ability to translate data into Deep understanding of ecommerce platforms (e.g., Shopify), PIM/PXM systems, and digital merchandising strategies. Proficiency in data analysis tools such as Google Analytics, Excel, and reporting dashboards. Strong problem-solving skills, with the ability to translate data insights into actionable strategies. Experience with site optimization, A/B testing, and conversion rate improvement techniques. Excellent communication, leadership, and cross-functional collaboration skills. Attributes Highly detail-oriented with a passion for data accuracy and process improvement. Self-starter with a strong sense of curiosity, always seeking new ways to improve processes and enhance efficiency. Strategic thinker with a results-driven mindset, capable of leading change and driving innovation. Adaptable and proactive, able to manage multiple priorities in a fast-paced environment. WHY JOIN US? This is an exciting opportunity to shape the future of ecommerce merchandising and product data management at Elte. As Manager, Ecommerce Merchandising and Product Onboarding, you will play a critical role in streamlining our product onboarding processes, optimizing our new PIM/PXM system, and leading a high-performing team to deliver an exceptional online shopping experience. Elte thanks all applicants who apply, but only those candidates selected for an interview will be contacted. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Elte Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance