Hybrid - 3 times a week in office (Toronto or Mississauga)Now, if you were to come on board as a Product Design Lead, wed ask you to do the following for us:As a Lead IC in design, you will champion design efforts for our flagship products, ensuring a seamless and intuitive user experience for operators and cafe guests.Partner with Product, Engineering, and strategic stakeholders to ensure we deliver on our product strategy, advocating for design decisions that make the lives of our operators and guests easier.Proactively engage with real users on-site to uncover insights and translate them into product opportunities.Influence product roadmaps that drive experience outcomes.Set a high bar for design quality, ensuring shipped experiences are polished, intuitive, and drive meaningful outcomes.Use design as a tool to solve business problems, not only drive UI design.Facilitate collaboration and communication across teams by running design critiques, workshops, and design sprints, fostering a culture of shared problem-solving and innovation.Champion accessibility and usability by ensuring our products meet compliance standards and serve a diverse range of users with varying levels of technical proficiency.Think you have what it takes to be our Product Design Lead? Were committed to hiring the best talent for the role. Heres how well know you are the best fit: 8+ years of experience in product design, with at least 2 years in a lead role.Proven track record of delivering design solutions that drive measurable business outcomes, a strong portfolio demonstrating these skills is required.Experience working with complex B2B platforms, enterprise software, or operational tools, preferably in food tech, hospitality, or multi-location service industries.Proven ability to work closely with cross-functional teams, balancing business needs, technical constraints, and user experience to drive solutions forward.Deep understanding of accessibility and usability best practices for web and mobile experiences.Strong facilitation skills: ability to lead design critiques, workshops, and strategic discussions to align teams around user needs and product vision.A naturally curious mindset that seeks answers and pushes boundaries.If youre passionate about designing impactful products and shaping the future of digital experiences in hospitality, wed love to hear from you
Job Title
Product Design Lead