At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you! Location: MississaugaDepartment: ITPosition reports to: Director of IT, North AmericaStatus: Fixed term Contract- 12 MonthsAvailability: ImmediateSalary: Competitive compensation pkg offeredPosition function: Reporting to the Director of IT for Caldic North America, the Change Management Lead will play a critical role in the Master Data Harmonization project which is a workstream in a broader ERP Migration program. The successful candidate will lead development and execution of change management strategies and practices. This role will be pivotal in driving user adoption, building stakeholder engagement, and ensuring smooth transition to the new target data model and processes. The successful candidate will design and execute comprehensive change and training plans that enable business readiness and foster long-term sustainability of the change. Scope: The role will architect and execute the change management strategy for the Data Harmonization, with a primary focus on managing organizational change, communications, and training efforts. This role will collaborate with the Change Management Lead for the ERP Migration workstream and is responsible for ensuring that all stakeholders are adequately prepared for the transition, with an emphasis on effective communication throughout the project lifecycle. The resource will develop and implement training programs to equip users with the necessary skills to adopt the target data model and processes, while also addressing any resistance to change. By collaborating closely with leadership and functional teams, this role ensures that the entire organization is aligned and ready for the successful harmonization of master data and implementation of D365 FO. Major tasks and duties: Change Management StrategyDevelop and lead the change management strategy aligned with the ERP program objectives.Conduct stakeholder impact and readiness assessments to identify change risks and opportunities.Define and execute plans to mitigate resistance and promote adoption across all levels of the organization. Communication ManagementDesign and implement communication plans that provide clarity, consistency, and transparency throughout the program lifecycle.Create engaging content such as newsletters, leadership updates, presentations, and FAQs tailored for different stakeholder groups.Act as the central point of contact for change-related communication and queries.Training Strategy & ExecutionLead the development of a role-based training strategy to ensure users are equipped with the knowledge and skills to work with the harmonized master data in the new ERP.Oversee the creation and delivery of training materials (e.g., guides, e-learning, live sessions).Monitor training effectiveness and iterate based on feedback and adoption metrics.Stakeholder EngagementBuild trusted relationships with key stakeholders, change agents, and business leaders to champion the transformation.Facilitate workshops and forums to gather feedback, address concerns, and ensure alignment.Promote a culture of openness and learning throughout the transition..Post-Implementation SupportMonitor adoption metrics and provide ongoing support to address resistance or challenges.Develop and execute strategies to sustain change and embed new processes into daily operations.KNOWLEDGE/SKILLS AND EXPERIENCE:Bachelors degree in Business Administration, Organizational Development, Communications, or a related field.5+ years of experience in change management, ideally in ERP or large-scale digital transformations.Strong knowledge of change management methodologies (e.g., ADKAR, Prosci).Proven expertise in managing communications and training programs for large-scale initiatives.Excellent interpersonal and communication skills, with the ability to influence and engage diverse audiences.Experience of managing change with Microsoft Dynamics 365 FO or similar ERP systems is a must.Certification in change management (e.g., Prosci, ACMP) are considered an asset.About usAt Caldic we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At Caldic we want to give everybody the opportunity to make a difference.Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/ or employee.
Job Title
Change Manager