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Job Title


Disability Case Manager


Company : SCHOOL BOARDS' CO-OPERATIVE INC.


Location : Markham, Ontario


Created : 2025-04-21


Job Type : Full Time


Job Description

Organization: For Ontario school boards that wish to improve efciencies, decrease their costs, and mitigate the negative impacts of absenteeism, SBCI a member-owned not-for-prot co-operative provides expert actuarial, health and safety, workplace support and workers compensation consulting services. Through our industry-leading knowledge and collaborative approach, we work to make schools safer, healthier, and more productive. SBCI is currently seeking a qualified candidate to fill a Disability Case Manager role in our Workplace Support Department. This is a remote-first, full-time permanent role that offers the flexibility to work from home while staying closely connected with the team. Occasional in-office attendance may be required, along with travel for on-site meetings at school board member locations or similar events. Position Summary Our Case Management services are designed to support internal workload management by supplementing school board resources with experienced disability case managers. This role compliments our growing team of Disability Case Managers. Reporting to the Director of Workplace Support Services, the successful candidates role will focus on building relationships, collaboration, disability case management expertise, and timely and consistent intervention to support safe and timely return to work at the earliest opportunity. Responsibilities include: Manage a portfolio of Short-Term Disability cases for school board clients, from onset to full resolution. Implement early intervention strategies and identify appropriate workplace accommodations to support a safe and timely return to work. Demonstrate expertise in complex case management of employee and disability issues in line with leading practice, applicable legislation and collective agreements Communicate with medical professionals, employees, employers, union/association representatives, and others, as required. Utilize employee physical and/or cognitive demands to determine RTW suitability and Accommodation needs Lead the return-to-work process with employees and all relevant parties. Ensure strict confidentiality of all documentation. Track and report on disability outcomes and emerging trends. Maintain current working knowledge of all applicable legislation and best practices of Ontario Human Rights Code (OHRC), and collective agreements Desired Skills and Experience: The ideal candidate will have all or most of the following attributes, education or work history: University degree in Occupational Health, Psychology, Kinesiology; or related rehabilitation field or equivalent industry experience 5+ years in the field of absence/disability management, early intervention, return to work facilitation, workplace accommodation and wellness Have or working toward an industry certification/designation (i.e. NIDMAR Certification, Occupational Health Certificate) Expert knowledge of applicable legislation (i.e. Occupational Health and Safety Act , Human Rights Code ) Proficient knowledge of medical terminology Demonstrated expertise in short term absence/disability case management Demonstrated expertise in complex case management including developing strategies for mental health case management Working knowledge in managing absenteeism through a medical and functional abilities-based model Expert knowledge of case management best practices Excellent interpersonal and communication (both written and verbal) skills, including having the ability to explain complex issues with precision and clarity Highly motivated and able to work independently Demonstrated skills and ability in problem-solving and conflict resolution Proven ability to collaborate effectively with individuals at all levels. Consulting experience would be a significant asset, with ability to lead and guide clients Experience in working with or in a unionized environment is an asset Good working knowledge of Word, PowerPoint and Excel and other applicable software such as Parklane DM module. Exceptional planning and organizational skills with the ability to manage and process files efficiently and within required timelines. Analytical skills would be a significant asset, ability to identify trends, analyze and respond to needs accordingly While this is a remote first position, Travel may be required by automobile, plane or train. Valid Ontario Drivers License and use of a personal vehicle, or suitable alternative, is required. Fluency in both French and English would be considered a significant asset. Candidates are welcome to apply by submitting a cover letter and resume by e-mail to This position will remain open until it is filled. The Salary Range for this role is under review. We offer our employees Competitive compensation and benefits package OMERS pension plan (matched by employer) An inclusive, team-oriented culture Team, group and organization-wide activities (virtual and in-person) Flexible hybrid work with home office/remote work opportunities available Reduced summer work hours Continued professional development opportunities and tuition assistance. Peer-to-peer Recognition Program Free onsite parking at the office Wellness programming Employee Assistance (and Family) Programs (EAP/EAFP) Physical activity tracker program and challenges Paid time off (Vacation, Sick, Personal days, and bereavement) We strive to provide more work/life balance. SBCI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Reasonable accommodation is available upon request for all candidates taking part in all aspects of the recruitment and selection process. To request an accommodation please contact