Location: 100% Onsite | Mississauga, ONDuration: 6 months | strong likelihood for an extension, or conversion to full time employeeWhat are the hours of work:8am 8:30pm Monday Friday8am 4pm SaturdayDaily Responsibilities: Answering calls that do not require a licensed representative. Providing customer service and problem resolution to a relatively short number of issues (approximately 5 types of customer needs. (i.e. password resets). Referrals to licensed agents for anything else. Must-have Skills/Experiences and/or Education, certifications, qualifications, designations: Customer Service Oriented Problem Solving Time management/ organizational skillsNice-to-have Skills/Experience and/or Education, certifications, qualifications, designations: Experience in a call center environment Tech savvy
Job Title
Client Services Advisor