Job Title

Job PostingSenior Account Director Nephrology and Diabetes eoci Pharmacomm Ltd. eoci is actively seeking to add a talented and experienced Senior Account Director to our growing team. The successful candidate will have experience in agency, pharmaceutical industry or medical society with expertise in nephrology and diabetes.We are looking for someone with 8+ years of continuing medical education (CME) agency experience who has a reputation for building solid relationships and being an exceptional team player.This role can be remote or hybrid in either Montreal, QC or Toronto, ON.Responsibilities:Serve as the primary point of contact for key clients, fostering trusted relationships and delivering tailored solutions aligned with client goalsProvide strategic counsel for key clients by gaining a robust understanding of the market data landscape and identifying opportunities that align with the clients strategic objectives and address educational needsConceptualize projects that address clients objectives and needs of target audienceIdentify opportunities for organic growth within existing accounts and contribute to new business efforts through pitches and proposalsGuide the development of educational content to align with learning objectivesOversee planning, execution, and delivery of multiple programs (on-demand, live, in-person, and hybrid), ensuring quality, timelines, and budgets are metProvide onsite and virtual leadership at live events to ensure seamless executionMentor and support Project Managers and Coordinators, fostering a collaborative and high-performing team cultureOversee performance management processes, including goal setting, reviews, and development planningLead cross-functional meetings and ensure strong communication across all stakeholdersOversee accreditation application processes, ensure compliance with standards, and maintain relationships with academic and accrediting bodiesProvide support to the Leadership and Operations Teams on internal initiatives, tools, and process improvementsStay informed on industry trends and the scientific/commercial landscape relevant to key accountsEmbody company values and build strong internal relationshipsCommit to ongoing personal growth and professional developmentSkills and Qualifications:Strong interpersonal, customer service, organizational and time-management skillsAbility to work successfully and proactively in a fast-paced environment with multiple projects and clients with competing deadlines and changing workload demandsAct as role model for all team members and mentor some assigned reportsStrong problem-solving skills and strategic mindsetExpert level knowledge of CFPC, RCPSC and FMOQ accreditation processesThorough understanding of the IMC Code of Conduct and member company compliance standardsAttention to detail and a high regard for accuracy and qualityExcellent communication skills, both written and verbal including business writing, proofing and editingMinimum of a bachelor's degree in a related field, preferably in health sciences or businessMinimum 8 years of experience in client management in a medical communications agency or healthcare/pharmaceutical industryAvailable to travel within Canada and occasionally in Europe or the USAConsidered an asset:Experience with Monday.com project management softwareBilingual in both English and FrenchBenefits:Competitive compensation $140,000-$150,000Performance-based annual bonusesMatching GRSPs contribution (up to 1% of yearly salary in first year and 2% after the first yearPersonal development opportunities including financial support for ongoing learning and educationExtended health care coverageRapid and easy access to online healthcare service for them and their familiesFlexible working hoursUp to eight extra days off when the company is closed for vacation (in addition to vacation days)Half day summer FridaysNational meetings twice a year where all employees meet for 2 days to exchange, learn, grow, and have funParking and public transportation reimbursement for in-office days (if hybrid and not remote)Reimbursement of mobile phone monthly planWho we are:Our culture in five words: Collaborative, Respectful, Adaptable, Playful and AccountableWith offices in Montreal and Toronto, eoci is a full-service Medical Education and Communications agency serving research-based pharmaceutical companies, medical device organizations and Canadian medical specialty societies. Since 2002, weve been evolving with the industry developing innovative, best-in-class solutions in scientific communications, medical education and digital health.At eoci, we believe in balance, recognition and growth. We foster a supportive, trusting environment where individuals are empowered to thrive, both professionally and personally. We value mentorship and career development, offering clear paths for advancement and always encouraging fresh ideas and employee input.Our culture is vibrant, inclusive and driven by creativity, collaboration, respect and initiative. Above all, we celebrate the uniqueness of every team member. If these values resonate with you, youll find a true sense of belonging at eoci.