Job Title

Job Title : UKG Pro Manager/Sr. Manager Location: Onsite Hybrid- Across Canada (Toronto, Montreal, Ottawa, Calgary, Edmonton, Vancouver) Duration : Full Time Responsibilities To qualify, candidates must have: A related bachelor''s degree 5+ years UKG Pro WFM project implementation experience OR Advanced Scheduling project implementation experience UKG Timekeeping, Advanced Scheduling, or Integration Certification are ideal Experience working with clients on solution gap opportunity analysis/recommendations Experience supporting or leading business process design, enhancements Hands-on experience configuring complex client requirements in the solution Experience participating and/or leading client discussions requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment An understanding of the end-to-end implementation life cycle Project management experience is beneficial Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps Responsibilities Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client''s industry and recognize key performance drivers and business trends Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment Demonstrate high levels of UKG Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge