Job Title

The Sales Support Analyst supports the Director, National Accounts Sales and VP, Sales in their roles as revenue generators for the company. This role involves interacting with other departments to represent the needs and interests of the sales department, to solve problems, to provide answers and information and assist in the management of major accounts. Provide daily support to the Director, National Accounts Sales and VP, Sales for any sales function for all brands. In depth analysis of the sales performance of all accounts by brands on an ongoing basis for all product types. Analyze, track, and manage SKUs by account through internal systems and customer portals, providing management with key metrics and sell-through data. Oversee all sell-in and sell-through data, ensuring accurate management and organization of files. Ensure all relevant files and databases are maintained with precision and up-to-date information. Set-up new styles and monitor/maintain existing styles in Account based applications. Assist with and analyze product assortment proposals for accounts as outlined by the Director, National Accounts Sales and VP, Sales. Frequent interaction via email/phone with all National Accounts. Develop data and analysis for all customer presentations and to help with creating presentations when needed. Work with Inventory Planning to provide input and forecast product as applicable to certain accounts/categories. As required manage, and review customer orders and work with Inventory Planning and Distribution to ensure customer orders are processed, filled, and shipped accordingly. Strong computer skills are necessary. The ideal candidate would possess advanced Microsoft Excel, Access, PowerPoint, and Power Bl knowledge - (SAP experience is an Asset). Experience with web-based Portals and ability to quickly learn new environments is an asset. Strong analytical skills and experience working with large sets of sales data, with the ability to recognize trends and variances and the ability to provide input and suggestions based on data. Experience working administratively with National accounts such as Amazon, Costco, and Best Buy would be an asset. The ability to analyze and manipulate data to retrieve relevant information and present to management in an organized and easy to interpret manner. Must possess the ability to multi-task, to work on several projects simultaneously, to manage multiple inputs and meet critical deadlines. This employee may interact with accounts in person.