SUMMARY OF THE POSITION The person who coordinates, manages and supervises the analysis, implementation, evolution, implementation, support and operational support of projects concerning complex, multi-site information systems that affect several sectors of the organization. He/she acts as an expert in his/her field of specialization. He/she coordinates the work of a team of IT analysts and technicians. SPECIFIC FUNCTIONS Deploy, support and maintain applications (Admin, Clinical, Social services); Analyze business processes related to the acquisition or replacement of IT systems/applications; Translate business requirements into functional specifications; Ensure the integration and implementation of new solutions; Design and implement performance and information integrity testing strategies; Ensure the maintenance and required changes with the perspective of continuous improvement; Conduct proofs of concept for innovative technologies; Produce all training and communications materials required for the technology portion of the project; Produce technical Go-Live plans as well as backup plans when required; Follow up on technical tasks required to complete projects in collaboration with the PMO; Maintain and develop the documentation of the technological architecture; Manage the entire cycle of interface (Ex.: HL7) application development, including analysis, design, specification, implementation, go-live and support; Work closely with application teams, subject matter experts and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements; Configure and maintain the monitoring of the applications in the monitoring tools (Orion SolarWinds); Configure and maintain database servers and processes; Supervise and administer Microsoft Office 365; Manage and maintain the Virtual machines inventory of applications; Perform routine security audits, system updates and routine maintenance to preserve the applications security; Organize and follow up on service requests and technical support; Contribute to the development of internal procedures, processes and documentation. REQUIREMENTS Education: Bachelor degree in computer science. Experience: Two (2) years of relevant professional experience. Knowledge and Abilities: Strong verbal and written communication skills; Ability to analyse problems and conduct effective fault diagnosis and system recovery; Ability to communicate technical information to a non-technical audience and influence diverse stakeholder groups; Excellent analytical skills; Ability to conduct an effective meeting; Strong motivation and determination to produce results that meet the organization''s needs; Able to establish priorities, managing own workload and work under pressure; Capable of working/using own initiative with minimal supervision Knowledge of computer network, clinical, medico-administrative, administrative or business documentation projects is an asset; Knowledge of Cree culture, health and social services in Eeyou Istchee is an asset; Knowledge of the health network is considered as an asset. LANGUAGE Fluent in English; Fluency in Cree and/or French is an asset;
Job Title
SPECIALIZED COMPUTER ANALYST (P-2324-1360)